Field Service Supervisor / Service Manager – Fuel Systems Cairns, QLD – Full-time – Competitive Salary Perks Lead a high-performing service team in a growing national company Nqpetro designs, builds, and maintains fuel storage and handling systems for industries including mining, transport, aviation, and agriculture. We’re looking for an experienced Service Supervisor (or Service Manager ready for their next step) to lead our Cairns-based Field Service team and deliver outstanding results for our clients across QLD. What’s on offer: Competitive salary paid birthday leave early Friday finish Long-term, full-time role Lead a skilled, close-knit team in a supportive culture Work with high-profile clients in a diverse range of industries Your role: As Service Supervisor, you’ll oversee the daily operations of our field service team ensuring schedules, resources, and client needs are managed efficiently. You’ll be the main point of contact for both clients and technicians, driving service excellence, safety compliance, and operational performance. Key responsibilities: Manage, coach, and support Field Technicians Plan and oversee job scheduling, resourcing, and performance Maintain strong client and stakeholder relationships Drive a culture of safety, quality, and accountability Identify opportunities for process improvement and efficiency gains What you’ll bring: Trade qualification (mechanical or electrical preferred) Proven leadership experience with field and office staff Confident communication and calmness under pressure Strong problem-solving skills and adaptability Intermediate MS Office skills and high attention to detail A collaborative, values-driven approach to leadership About Nqpetro: We’re Australia’s trusted provider of fuel infrastructure solutions, known for our reliability, technical expertise, and 24/7 service. Our people are at the heart of our success, and we invest in their growth and well-being. Apply today and step into a leadership role where your skills will keep essential industries moving.