Aviation Support Workshop Manager Location: Aeroglen, QLD, AU, 4870 Flexible Work Arrangement: Onsite Job Category: Aircraft Maintenance Repair & Overhaul (MRO) Career Level: Management Requisition Id: 4290 About the Role Jet Aviation, a global leader in aviation services and a proud member of the General Dynamics family, is seeking an experienced and motivated Aviation Support Workshop Manager to lead our Components & Avionics operations in Cairns. This is a unique opportunity for a driven professional who thrives in fast-paced technical environments and is passionate about building high-performing teams, delivering operational excellence, and fostering a culture of continuous improvement. Whether you're looking to take the next step in your leadership career or are seeking to broaden your impact within the aviation industry, Jet Aviation offers the platform and global network to help you grow. Your Opportunity As the Aviation Support Workshop Manager , you will oversee the daily operations of our Components & Avionics Workshop, which includes specialised teams working in Non-Destructive Testing (NDT), Composites, Paint, and Avionics . You will lead a talented and diverse team of technicians and support personnel, ensuring safety, quality, and performance standards are met - while championing an environment where people are encouraged to innovate, collaborate, and build long-term careers. In this role, you'll be trusted to make decisions that directly impact customer satisfaction, business performance, and the success of our operations. You'll have the opportunity to shape the culture of the workshop, drive meaningful improvements, and be recognised for delivering results. Your Responsibilities will include but not be limited to: Operational Leadership - Lead the operational and financial performance of the Components & Avionics Workshop in Cairns. - Oversee planning and resourcing to ensure project deadlines, quality standards, and budget targets are met. - Ensure compliance with company policies and all relevant regulatory frameworks (e.g., CASA Part 145, OEM requirements). People & Team Development - Coach, mentor, and develop a high-performing team, promoting accountability and continuous learning. - Conduct performance reviews, drive employee engagement, and oversee training plans to build capabilities for the future. - Foster a positive workplace culture that supports inclusion, safety, and career progression. Business & Financial Management - Develop and manage workshop budgets, monitor performance metrics, and ensure profitability targets are achieved. - Produce accurate forecasts and reports, and lead operational reviews to identify opportunities for improvement. - Control workshop costs while maintaining high standards of service delivery and customer satisfaction. Customer & Stakeholder Engagement - Act as a key point of contact for OEMs, regulatory bodies, partners, and internal stakeholders. - Proactively manage customer expectations and resolve issues to ensure strong long-term relationships. - Represent Jet Aviation at industry events and meetings, promoting our brand and commitment to quality. What We're Looking For We are seeking an individual with a proven track record within aviation maintenance, workshop management or technical operations, who can lead with empathy and clarity while driving business results. You're someone who values people development, takes ownership of challenges, and brings a solution-oriented mindset to everything you do. What you will bring: - Min 5 years Experienced in managing aviation workshop operations (Components, Avionics, or related technical areas). - Technical qualifications in aircraft systems/maintenance/avionics or support trades - Strong understanding of compliance requirements in regulated aviation environments (e.g., CASA, Part 145). - Demonstrated leadership skills, with experience managing cross-functional teams or technical departments. - Commercial awareness and experience in budget/P&L management and reporting. Your Strengths: - Exceptional communication, interpersonal, and stakeholder engagement skills. - Ability to make decisions under pressure and manage multiple priorities effectively. - A passion for mentoring and building successful, motivated teams. - An eye for continuous improvement, with a focus on safety, efficiency, and customer satisfaction. Why Jet? At Jet Aviation, we don't just offer a job - we offer a long-term career journey with a company that values growth, integrity, and innovation. Global Reach, Local Impact As part of the General Dynamics group, you'll have access to global best practices and international career pathways - while still having the opportunity to make a meaningful impact in your local workshop and community. Career Development & Support - We're committed to fostering your growth through: - Professional development programs and upskilling opportunities - Leadership training and mentoring - Pathways to senior roles within the wider Jet Aviation and General Dynamics network Competitive Benefits - A competitive salary and performance-based incentives - A supportive, safety-first workplace culture - Flexible working conditions where possible - Opportunities to lead innovation and influence the future of aviation services Pre-Employment Requirements To maintain the highest standards of safety, compliance, and integrity, shortlisted candidates will be required to complete the following (where relevant): - Medical assessment (including drug & alcohol testing) - National Police Check - Verification of qualifications and work rights - Functional, literacy, and technical assessments - Working with Children & Young People clearance (if applicable) Ready to Step Into Your Next Big Role?Apply Now! This is your chance to lead with impact, work with passionate professionals, and develop your career in one of the most dynamic industries in the world. Jet Aviation is where aviation meets opportunity - and where careers take off. Apply now and be part of a team committed to safety, service, and success. To be considered, please submit: ? A brief Cover Letter (1-2 pages) outlining your suitability for the role ? Your current Resume/CV ? Confirmation of your legal right to work in Australia
