Store Manager - Lead With Style at a Premium Fashion House | Balgowlah - NSW Permanent Residents Only The Role: This is a unique chance to take on a leadership position with one of Australia’s most established menswear brands. As Store Manager, you’ll oversee a talented team dedicated to delivering a premium customer experience. The position requires equal parts creativity, business focus, and people leadership to ensure the store consistently represents the brand’s values of quality, service, and style. Lead a menswear store where customer care and team culture are top priorities Empower your team to exceed KPIs while delivering authentic service Oversee merchandising, store standards, and team capability development Enjoy a structured Tuesday–Saturday roster that promotes work-life balance Our Client: Our client is a household name in Australian menswear, known for modern design, exceptional quality, and personalised service. Each collection is created using ethically sourced fabrics that combine durability with sophistication. With a strong commitment to sustainability and craftsmanship, their stores embody elegance and integrity. Australian-owned fashion group with a growing portfolio of brands Recognised for tailoring, craftsmanship, and purposeful design Dedicated to transparent, ethical sourcing across all fabrics and materials Supportive culture built on recognition, collaboration, and career growth Duties and Responsibilities: This position blends hands-on leadership with operational excellence. You’ll be accountable for both store outcomes and the overall customer journey. Manage day-to-day store operations with precision and consistency Build a performance culture focused on service, trust, and results Train, coach, and mentor team members for long-term growth Deliver high-impact merchandising aligned with seasonal direction Oversee inventory levels, replenishment, and store presentation Build rosters that balance trading needs with team strengths Review KPIs and support the team to consistently achieve targets Maintain compliance and accuracy in all reporting and admin processes Create a positive, inclusive, and professional store atmosphere Act as a proud ambassador for the brand in every interaction The Ideal Candidate: Professional yet approachable, you’ll have a background in retail leadership within premium or fashion environments. You understand that success comes not just from results, but also from building a culture of trust, respect, and development. You’ll Bring: Previous Store Manager or senior leadership experience in retail Proven ability to deliver results and exceed KPIs A passion for menswear, styling, and customer engagement Strong leadership and communication skills Sound knowledge of retail operations including rosters and stock control Commitment to ethical practices and service excellence What’s In It For You? Work with a brand that invests in its people and rewards performance. This is an opportunity to build a meaningful career while enjoying recognition, incentives, and the pride of representing a leading menswear name. Competitive salary package Monthly incentives of up to $10K per year Tuesday–Saturday roster (38 hours) Two additional “Weekend Gift Days” annually 50% staff discount plus a generous wardrobe allowance Invitations to brand launches, VIP activations, and recognition nights Full induction program with clear career development pathways About Us - The Ethical Recruitment Collaborative The Ethical Recruitment Collaborative has been working across Australia and New Zealand for over 10 years, helping some of the industry's best people find long-term careers in retail. We've placed candidates in senior leadership roles with companies ranging from fast fashion to some of the world's most recognisable premium brands. We genuinely care about our candidates and their career future and we are passionate about finding people roles with organisations that give them the tools, support, and culture to grow. Because we take the time to get it right, our clients often find that the people we place stay longer, perform better, and become part of the long-term fabric of their business. Our process is simple. We don't ask you to sell yourself into a job. Instead, we get to know what you want from your next role, what you enjoy, what you don't, and what makes you feel valued in the workplace. We talk about you first before we brief you on a role, as we believe recruitment should be built on honesty, not pressure. That's exactly how we work and why we don't think of ourselves just as recruiters. We are Agency Talent Partners. To apply, send your CV to veronicav@ecolabrecruitment.com.au We look forward to helping you find your next chapter in premium fashion.
