Why join us? Perks & Discounts: enjoy free staff meals every shift, receive discounts across all of our brands and receive extra $ through our internal referral incentive program Training & Growth: gain valuable skills in a supportive, inclusive team-oriented environment Stable Position: join a national hospitality group that feels like family Career Opportunities: rewarding and long-lasting career & development opportunities for those who prove in a business that puts their PEOPLE FIRST ! About the role Provide exceptional guest service; menu recommendations, processing orders and payments accurately and delivering food & drinks promptly Collaborate with team to ensure smooth service including addressing guest needs & concerns Lead By Example by embodying our company's values and fostering a positive work culture About you Passion for People: customer-focused with a strong commitment to providing exceptional service Communication Skills: outgoing, bubbly & enthusiastic personality with great customer service and communication skills Adaptability: ability to work in a face-paced and high-pressure environment while maintaining attention to detail Experience: at least 1 year previous hands-on experience in a similar role with a basic understanding of POS ordering systems and a valid RSA Positivity: a team player with a willingness to learn and strong work ethic Flexibility: availability over a 7-day rotating roster; including weekdays, weekends and public holidays About us Italian Street Kitchen is a contemporary and fast-casual dining restaurant that pays homage to the lively eateries of Italy’s side streets. It is a place where family and friends catch up over a classic Italian cocktail, fresh pasta or a traditional woodfired pizza. We believe that the key to success lies in our people. We’re looking for exceptional individuals who share our passion for putting people first - APPLY NOW . Job Types: Part-time, Casual Expected hours: 25 – 30 per week Benefits: Employee discount Employee mentoring program Free drinks Free food Referral program Application Question(s): What is your ongoing availability Monday-Sunday? What is your hourly pay rate expectation? Experience: waiter/waitress: 1 year (Preferred) Licence/Certification: RSA (Preferred) Work Authorisation: Australia (Required) Work Location: In person