Description Soft Services Facilities Coordinator - Melbourne Location: Melbourne, Airport Precinct Company: BGIS, Aviation Client Employment Type: Full-Time, Temporary (3-Month Contract), On-Site Salary: $85,000 Pro Rata Super About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries. We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence. Purpose of the Role BGIS is seeking a proactive Soft Services Facilities Coordinator to oversee the day-to-day delivery of cleaning and other soft services at one of Australia’s busiest aviation hubs. Reporting to the Facilities Manager, this role ensures that high standards of cleanliness, compliance, and customer service are consistently achieved in a fast-paced, high-profile environment. This position is ideal for someone with excellent communication skills, strong stakeholder engagement ability, and a background in managing soft services contracts. Key Responsibilities Coordinate and oversee delivery of soft services including cleaning, pest control, gardens, grounds and waste management Manage consumables and chemical ordering, usage reconciliation, and supplier coordination Conduct and report on routine cleaning inspections, raising action items and ensuring follow-up Facilitate BU meetings and prepare agendas/minutes Prioritise and deliver month-end reporting requirements Liaise with client representatives, internal teams, and vendors to ensure expectations are exceeded Utilise work order management systems effectively to track, allocate, and report tasks Education, Experience & Skills Essential: Experience in cleaning or soft services contract management Strong communication and customer service skills Confidence working with high-profile clients in a fast-paced environment ✈️ Proficiency with Microsoft Office Suite Familiarity with Computerised Maintenance Management Systems (CMMS) Desirable: Background in facilities management within aviation, government, or large-scale commercial sites Experience managing third-party vendor relationships Workplace Flexibility & Benefits This role is based on-site at Melbourne Airport with access to free parking and close to public transport. While this is a 3-month temporary position , it provides the opportunity to gain valuable experience with a high-profile client. Additional benefits include: ✔ Time off in lieu for any additional event-related hours ✔ Supportive and professional team culture ✔ Opportunity to showcase your skills in a visible and high-impact role How to Apply If you are an organised, confident, and customer-focused Soft Services professional , we’d love to hear from you. BGIS is an equal opportunity employer and we strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ individuals, and people from culturally diverse backgrounds. Eligibility Applicants must have full working rights in Australia . Apply Now Join BGIS and be part of a workplace that values safety, diversity, sustainability, and innovation. Explore more opportunities at https://apac.bgis.com
