Job Description Overview Oracle NetSuite is the leading integrated cloud business software suite, which combines business accounting, ERP, CRM and ecommerce software. NetSuite helps companies manage core business processes with a single, fully integrated system in the cloud. NetSuite is literally transforming business around the globe by providing a cloud-based, unified system that delivers unprecedented capabilities to drive business forward. Picture yourself building a successful career at Oracle-NetSuite - working alongside hard-working, dedicated, innovative, and driven people, staying invested in our customers and the community, and helping fast-growing mid-sized organisations and larger enterprises achieve their business goals. Responsibilities Description Lead multi-workstream, optimisation-focused customer portfolios in post-go-live environments, driving measurable value through governance and executive stakeholder alignment across complex, multi-entity NetSuite landscapes. Provide functional leadership over Financials and advanced features while coaching ACS teams to deliver consistent quality and sustained adoption. What you'll do - Own customer optimisation strategy, scope, and outcomes across a portfolio of customers. - Develop optimisation roadmaps for complex, multi-entity, multi-country environments; sequence and prioritise initiatives balancing quick wins and strategic improvements. - Provide functional oversight across core Financials (GL, AP, AR) and guide design decisions and adoption plans. - Partner with Technical Consultants and Solution Architects to shape integration and performance approaches aligned to business outcomes. - Lead discovery, process analysis, and fit-gap workshops; translate requirements into acceptance criteria and value-focused delivery backlogs. - Engage credibly with Controllers/CFOs and C-level stakeholders; influence prioritisation to protect scope and maximise value realisation. - Coach and mentor Functional and Technical Consultants; uplift delivery standards and enable knowledge transfer with customer teams. - Manage escalations constructively, ensuring alignment to objectives and maintaining high CSAT/NPS across concurrent customers. Core competencies - Executive stakeholder management and concise, outcome-oriented communication and presentations. - Sequencing and prioritisation across multiple workstreams; structured planning and dependency management. - Cross-functional team collaboration; high standards of delivery quality and adoption. - Technical collaboration: integration awareness, performance considerations, and partnering with architects. Responsibilities snapshot - Establish and run governance: steering forums, risk/issue registers, dependency tracking, and KPI dashboards. - Shape and execute optimisation roadmaps, ensuring measurable outcomes tied to financial and operational metrics. - Direct functional design, configuration oversight, testing strategy, and user adoption. - Coach ACS consultants; coordinate small consulting teams to deliver on-time, on-scope, value-focused outcomes. - Maintain executive alignment; manage escalations and commercial considerations constructively. Experience and qualifications - 10 years NetSuite consulting across implementation and optimisation, including complex, multi-entity, multi-subsidiary, and multi-country environments. - Proven leadership of multi-workstream post-go-live programs with measurable value realisation and strong CSAT/NPS. - Demonstrated coaching and mentoring of consultants and customer teams; consistent delivery excellence. - Desired skills - Advanced modules (e.g. CPQ, WMS, Advanced Revenue Management, Multi-Book, Intercompany, Consolidations); - Strong accounting knowledge; ability to engage credibly with Controllers/CFOs; professional qualification or progress is a plus. - 5 years additional consulting experience with other ERP solutions is advantageous. - Bachelor's degree preferred or equivalent experience. Location and travel - Singapore, Hong Kong, or Australia, with travel up to 15% across the region. Why this role - Lead high-impact optimisation portfolios where value realisation shape strategic outcomes and executive trust. - Operate at enterprise scale, elevating NetSuite Financials and advanced features across complex global footprints. Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
