About the role Schneider Health is seeking a full-time Medical Administration Assistant. In this role, you will provide comprehensive administrative support to our medical professionals, ensuring the smooth running of our healthcare facility. With a focus on exceptional customer service, you will be responsible for greeting patients, managing appointments, and handling sensitive medical information with the utmost care and discretion. What you'll be doing Greeting and checking in patients, and providing a warm and welcoming experience Scheduling and coordinating appointments, including follow-ups and reminders Maintaining accurate and up-to-date patient records and medical documentation Handling incoming phone calls, emails, and correspondence in a professional manner Assisting with the ordering and inventory management of medical supplies and equipment Processing incoming patient samples Providing general administrative support to the medical team as required What we're looking for Excellent communication and interpersonal skills, with a friendly and professional demeanour Previous experience in a medical administrative environment Strong organisational abilities and attention to detail Competent in using medical software and general office technology Ability to work collaboratively within a team and independently Exceptional time management and multitasking skills Discretion and confidentiality when handling sensitive information Leadership skills What we offer At Schneider Health, we are committed to providing a supportive and inclusive work environment that values our employees. We offer a competitive salary and opportunities for professional development. About us Schneider Health is a leading provider of Gastroenterology services in the local community. Our dedicated team of medical professionals are committed to delivering exceptional patient care. We pride ourselves on our innovative approach, strong values, and commitment to excellence in all that we do. If you are interested in joining our team, please apply now.