Job Description The Role In this role you will steer and elevate branch performance while championing our presence in community engagements. Your focus will be on delivering top-notch customer service, seizing every chance to enhance customer relationships, and nurturing a motivated team. Step into this role to lead the charge towards success and leave a lasting impact on our branch's trajectory. In the role you will: Lead a motivated team and drive sales targets by monitoring performance, providing coaching, and supporting team members in achieving goals. Proactively engage customers to understand their financial needs and offer tailored solutions, fostering long-term relationships based on trust and loyalty. Collaborate with specialists and community stakeholders to deliver comprehensive financial solutions and enhance market position. Support operational efficiency and effectiveness through consistent coaching, performance monitoring, and adherence to organizational strategies. Champion change and innovation by leading through transitions, fostering a culture of creativity, and promoting the Beyond Bank values throughout the team. Demonstrate strong emotional intelligence, openness to feedback, and a commitment to personal and team development. Identify and develop relationships in the local community with the aim of increasing our customer base in Griffith and surrounding areas.
