Location - Fortitude Valley, Qld (125 beds facility) Permanent Full Time (Monday to Friday - 38 hours/week) Not for profit employer, so you pay less tax! Competitive rate of pay superannuation Exciting things are happening at Catholic Healthcare! We’ve grown to 5,500 employees and in 2024 we celebrated our 30th year of providing care. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities. Reporting to the Residential Manager at Villa Maria Fortitude Valley, you will be providing a high level of customer service, roster management and administrative support to employees, residents, visitors and guests within the home. You will be the face of the home welcoming all visitors and supported by an Administration Coordinator. This is a multi-faceted role requiring good time management, superb communication and strong administration skills. We use a variety of different systems so IT skills here are key. Within this role you’ll be responsible for: Providing strong administrative support to the home leadership team Managing the fulfilment and publishing of the fortnightly roster, ensuring all shifts are filled with suitable employees Assisting with occupancy of rooms Creating a welcoming home environment with a focus on delivering exceptional customer service To be successful in this role you’ll need A kind heart and genuine passion for providing high quality care to the elderly Proven administration experience in a busy role Cert II or III in Business Administration or something similar Ideally used Humanforce for shift/roster management Ability to coordinate tours in the facility Able to work independently and as part of a multi-disciplinary team Intermediate to Advanced proficiency in Microsoft Office applications – this will be tested Strong interpersonal and communication skills Ability to provide regular coaching and feedback for my team Willingness to apply for a Police Check and NDIS Clearance What we can offer you Competitive salary Not-for-profit tax benefits so you pay less tax Fitness Passport discounted gym benefits Paid Parental leave Paid Family leave, additional 6 days Long Service leave after 5 years A values-based organisation that welcomes applicants from all faiths and backgrounds We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded. Apply online now!