At MJD Recruitment, we’re passionate about people: our clients, our candidates, and our team. We’ve built our reputation on delivering outstanding service across Legal and Business Support recruitment, and now we’re looking for a Head of Client Delivery who’s ready to take the reins and drive our consultants (and their results!) to the next level. We’re not looking for someone ready to ‘try’ leadership - we’re after a Recruitment & Sales Manager who’s been in the trenches, built high-performing teams before, delivered big numbers, and still has that fire to do it all over again (and better!). What the role looks like: Inspire & Lead – Manage multiple teams, with at least 8 consultants under your wing, coaching them to stretch, succeed and smash their goals. Own the Delivery – Ensure our SLAs are not just met, but exceeded, with client satisfaction and repeat business at the core of everything you do. Drive Commercial Success – You’ll know your numbers inside out and have a track record of creating big revenue returns – because results matter. Build Partnerships – Foster strong, lasting client relationships that drive loyalty and growth. Shape the Future – Play a pivotal role in scaling our delivery strategy and building the next generation of high performers. Who we are looking for: Has been running in the recruitment game for 6 years , managing sales teams with confidence (and balancing multiple teams doesn’t scare you one bit). Knows what it takes to lead multiple consultants at once, keeping energy high, targets in sight and results rolling in. Can proudly point to a track record of big revenue wins and clients who rave about your service . Brings the goods when it comes to leadership, commercial acumen and personality - because let’s be honest, nobody wants to work with a leader who delivers results but kills the vibe! Bonus points if you’ve had exposure to Office Support recruitment – it’s our bread and butter, and an area we’re proud to lead in. Why MJD? Because we’re genuinely not like every other recruitment firm out there. We deliver at a high standard and we’re proud of the work we do, but we also care deeply about our people, our culture and making sure work is a place you want to be. Here’s what you can look forward to: 100% Leadership – your priority is people, not a desk. Support, develop and grow a team that delivers at the highest level. True Balance & Flexibility – our hybrid model means 2 days a week working from home, plus every second Friday off with our incentive 9-day fortnight. Celebrating Success – quarterly rewards that are actually fun: from cooking classes, experiences and days out to guest speakers and even our legendary team getaways. Growth & Development – continuous learning opportunities and the chance to keep growing your career in leadership. Connection & Community – we’re big on building networks, supporting our community and enjoying genuine connections with each other and our clients. At MJD you’ll have the autonomy to lead, the support of a collaborative leadership team, and the satisfaction of knowing the work you do has a direct impact on our growth and reputation. If you’re an experienced leader who thrives on driving results, growing people and delivering excellence , then this is the role where you’ll make a real difference, and enjoy the journey along the way!
