What you'll do Student Consultation & Enrollment Conduct 30-minute 1-on-1 Welcome Consultations via Zoom with parents of prospective Year 6, 7, and 8 students, introducing Contour's selective entry preparation programs and guiding them to book free trials Run 30-minute 1-on-1 Results Review (Closing) Consultations via Zoom for parents whose children have completed their free trial, discussing diagnostic mock results and finalising enrollment Address questions, concerns, and objections from parents with consultative approach and genuine care for student outcomes Guide families through the complete sales pipeline from welcome through trial to enrolment Student Engagement & Support Proactively follow up with trialling students and their parents via phone, text, and email before, during, and after their free trial week Ensure parents feel supported and informed throughout their child's diagnostic mock and trial lesson experience Follow up on student forms, missed sessions, feedback, and any questions from parents with initiative and urgency Maintain consistent communication touchpoints with parents throughout the complete trial process Communication Management Handle inbound phone calls, texts, and website chat inquiries from parents with warmth and professionalism Serve as guiding voice for parents contacting Contour across all channels Execute outbound calling and follow-up campaigns to warm leads to book Welcome Consultations Maintain clear, convincing communication about Contour's selective entry preparation offerings and unique value proposition Professional Development & Collaboration Complete comprehensive initial onboarding and training program Participate in weekly team meetings and ongoing training sessions in both group and 1-on-1 formats Contribute ideas for process improvements and team collaboration initiatives Demonstrate commitment to continuous learning and skill development Skill Requirements ️ Communication Mastery : Outstanding ability to explain complex ideas with clarity, empathy, and conviction via phone and Zoom Relationship Building : Build genuine rapport and trust with parents during consultations and follow-ups Sales Excellence : Minimum 1 year outbound sales experience in a high-performance B2C environment, with proven ability to meet and exceed KPIs Consultative Mindset : Listen deeply, address concerns thoughtfully, and guide families to the best solution for their child ️ Organisational Excellence : Proactive and meticulous in managing inquiry pipelines, follow-ups, and parent communication touchpoints Mission Alignment : Genuine passion for education and helping Year 6, 7, and 8 students achieve exceptional selective entry outcomes Personal Requirements Mandatory: Experience : Minimum 1 year outbound sales experience in a fast-paced B2C environment Communication : Confident, professional communicator who can control the flow of sales conversations via phone and Zoom Performance Driven : Strong track record of achieving KPIs and thriving in dynamic, high-pressure environments Student Champion : More than just a job — motivated to support families and students through their selective entry journey Professional Presence : Personable, confident, eloquent, and well-presented with a strong speaking voice Ideal (but NOT Mandatory): Education sales experience (highly regarded but not essential) Background in consultative or parent-facing sales roles Proven ability to adapt quickly while maintaining attention to detail Passion for both student experience and conversion outcomes Benefits Above Market Compensation: $65,000 base salary with uncapped performance incentives and $105k OTE for high performers Performance Bonuses: Generous commission structure rewarding exceptional consultation quality and conversion results Meaningful Impact: Transform anxious families into confident, prepared students achieving selective entry school placement Skill Development: Comprehensive training in consultative sales, educational advising, and family communication techniques Mentorship & Training: Ongoing coaching and development from experienced sales leadership with proven track records Professional Development: Clear pathways to leadership roles, specialised positions, and advanced responsibility within growing organisation Startup Environment: Creative freedom and direct communication with founders and leadership in a dynamic, fast-growing company Quality Resources: Access to proven sales methodologies, comprehensive training materials, and cutting-edge preparation content Work Schedule Weekdays: 12:00 PM – 8:00 PM to maximise consultation availability and follow-up effectiveness Weekends: Shifts rostered on Saturdays & Sundays between 9:00 AM – 8:00 PM Note: Evening and weekend availability essential to maximise student and parent availability for consultations and follow-up communications Compensation $65,000 base performance-based bonuses (OTE $105,000) By joining Contour MedPrep as a Program Consultant, you won't be just taking on another tutoring or admin role. This is a unique opportunity to thrive, influence and make a lasting impact on hundreds of aspiring medical students !
