Store Manager – Boutique fashion Label | Balwyn VIC Permanent Residents Only The Role: This is an exciting opportunity to take on a leadership position at a well-established menswear store. As Store Manager, you’ll lead a motivated team in delivering an exceptional customer experience. The role combines operational focus, creativity, and people leadership to ensure the store consistently reflects quality, service, and style. Lead a menswear store with a strong focus on customer care and team culture Inspire and empower your team to exceed KPIs while delivering authentic service Oversee merchandising, store standards, and staff development Work a structured Tuesday–Saturday roster that supports work-life balance Our Client: Our client is a respected Australian fashion retailer with a strong presence in menswear. Known for modern design, quality products, and personalised service, they use ethically sourced fabrics that balance durability with sophistication. Their stores embody craftsmanship, sustainability, and style. Australian-owned retailer with a growing portfolio of brands Recognised for tailoring, quality, and purpose-driven design Committed to ethical and transparent sourcing Supportive, collaborative culture focused on staff development and recognition Duties and Responsibilities: This role combines hands-on leadership with operational excellence. You’ll be accountable for store performance and delivering a consistent, high-quality customer experience. Manage daily store operations with accuracy and consistency Build a performance culture rooted in service, trust, and results Coach, mentor, and develop team members for long-term growth Implement visual merchandising aligned to seasonal campaigns Oversee inventory management, replenishment, and store presentation Build rosters to balance trading needs and team capability Monitor KPIs and support your team to achieve targets Ensure compliance and accuracy in reporting and administrative processes Foster a positive, inclusive, and professional store environment Represent the store as a proud ambassador in all interactions The Ideal Candidate: You are approachable and professional, with leadership experience in retail or fashion environments. You understand that success comes not only from results but also from building a culture of trust, collaboration, and development. You’ll Bring: Previous Store Manager or senior retail leadership experience Proven success in achieving sales results and KPIs Passion for menswear, styling, and exceptional customer engagement Strong leadership, coaching, and communication skills Knowledge of retail operations, including rosters, stock control, and reporting Commitment to ethical practices and delivering premium service What’s In It For You? Join a retailer that invests in its people and celebrates success. This role offers career growth, recognition, and the opportunity to be part of a respected menswear business. Competitive salary package Monthly incentives up to $10K per year Tuesday–Saturday roster (38 hours) Two additional “Weekend Gift Days” annually 50% staff discount plus a generous wardrobe allowance Invitations to store events, launches, and recognition evenings Full induction program with tailored career development pathways Let's Connect To apply, send your CV to veronicav@ecolabrecruitment.com.au We look forward to helping you find your next chapter in premium fashion.