Job Description Great opportunity to take the responsibility for the overall administrative management within our Continuing Care and Support Services division at Epworth. Offering diversity and multi skilling, you will be required to work collaboratively to promote excellence to our customers and the marketplace and support colleagues by sharing knowledge and expertise to drive improvement across all sites. You will make an impact by: Inspiring, developing, leading and managing high performing teams and build strong relationships with key internal and external stakeholders. Actively developing strategies and implementing practices to attract, recruit and retain high performing team members to ensure team effectiveness. Fostering a culture that embraces change and encourages innovation. Collaborating with business users and IT teams to identify and plan system deployments and resolve business operational and IT issues. Working in collaboration to implement the department budget in a manner that ensures all resources are used to deliver high quality service in a cost-effective manner. Using data (such as patient experience feedback) to identify opportunities for improvement in internal processes and systems that directly impact patient care and customer service. Providing suggestions and feedback to consistently improve service delivery, clinical practice and patient satisfaction. Position Description Inherent Requirements
