Customer Service & Administration Representative - Full Time Workforce Extensions Geelong is currently recruiting on behalf of a long-term, highly valued and family-owned business that has built a strong reputation for delivering dependable services across a range of industries. As the business continues to grow, they are seeking a Customer Service & Administration Representative to support clients and assist with the day-to-day running of the office. About the Role This is a blended role combining customer service with administrative responsibilities. You will be the first point of contact for clients while ensuring smooth and efficient office operations. Key Responsibilities: Customer Service & Client Support Respond to customer enquiries, providing accurate service information Process and manage customer orders to ensure timely completion Build and maintain strong client relationships Coordinate with internal teams to meet customer requirements Prepare quotes, invoices, and other relevant documentation Office & Administration Duties Perform general administrative tasks such as data entry, filing, and record-keeping Process and approve purchase orders accurately Liaise with suppliers to confirm stock availability and manage order follow-ups Verify and reconcile invoices against purchase orders Monitor and maintain office supplies inventory What We're Looking For Strong customer service skills with a client-focused approach Excellent communication (verbal and written) and problem-solving abilities Ability to multitask and stay organised in a fast-paced environment Proactive and able to work independently or as part of a team Proficient in Microsoft Office and general computer systems Prior experience in customer service or administration is advantageous Reliable, punctual, and detail-oriented Why Join This Organisation? Be part of a stable, family-owned business with a strong local presence Work with a supportive and collaborative team Enjoy the security of a full-time position with opportunities for development Apply Now Workforce Extensions Geelong is managing the recruitment process and interviewing candidates immediately. If you're interested in this exciting opportunity then apply today.
