Chief Operating Officer Group | Finance Division | Financial Operations | Treasury and Banking & Payments and Credit Card Management The Treasury and Banking Section: Manages the department's treasury and banking functions which includes payment runs, managing appropriations, managing bank accounts and oversight of petty cash practices. Provides oversight of revenue receipting throughout the department, onshore and offshore, and ensures that revenue is collected and receipted by Collector of Public Money (CPM) in accordance with departmental policies and procedures and revenue reconciliations are completed on a regular basis. Manages visitor visa bond refunds, accounts receivable receipting, security bond reconciliations, strategic treasury function, and Revenue and Border Receipting help desk. Procures, manages and administers commercial arrangements with the providers of banking and other financial services (PAC-MAN). The Payments and Credit Card Management Section: Is responsible for effective and efficient management of the department's credit cards. o develops policies and guidelines for credit cards. Manages and reports on compliance with Whole-of-Australian-Government (WoAG) policies and engages with stakeholders regarding business IT system changes. Please visit our website for more information about the Department of Home Affairs or Australian Border Force Our ideal candidate Treasury and Banking Team: Strong attention to detail, ability to manage multiple tasks and work within deadlines. Ability to work effectively as a part of a team and build collaborative partnerships with stakeholders. Strong communication skills and the ability to work collaboratively with internal and external stakeholders. Demonstrated financial experience and capability of at least one year (desirable). Experience in customer service (desirable). Payments and Credit Card Management Team: Strong attention to detail, ability to manage multiple tasks and work within deadlines. Ability to think analytically in solving queries that are more complex. Ability to work effectively as a part of a team and to build collaborative partnerships with stakeholders. Strong communication skills and the ability to work collaboratively with internal and external stakeholders. Work experience in the corporate credit card/account payables (desirable). Demonstrated financial experience and capability (desirable). Professional qualification (desirable). For example, Certificate, II, III or IV (e.g. Government Financial Services Cert IV). The key duties of the position include Under direction, you will use your judgement and experience to perform elements of the following duties, depending on the requirements of each individual position. Treasury and Banking Team: Daily receipting monies received by the National Office (CPM). Monitor and follow up clients on declined / returned payments (CPM). Taking calls and assist customers with relevant payment advice (CPM). Updating and making notes against customer accounts (CPM). Data entry for visitor visa bonds and processing refunds and forfeitures (Treasury). Data entry and process Chargebacks received by the Department (Treasury). Monitor PayPal portal and AMEX portal (Treasury). Complete daily bank reconciliations based on bank statement data and follow up variances (Banking). Compile and enter daily bank transfers for review and authorisation (Banking). Processing of various payment runs (Banking). Action emails in group mailbox and responding to client queries over the phone. Ensuring all record keeping and filing is up-to-date. Other administrative duties within the Section, as directed. Payments and Credit Card Management Team: Process new credit card applications and cancellations on a daily basis. Issuing new credit cards and PINs. Resolving disputes and unauthorised expenses. Preparing relevant reports and reconciliations. Performing regular QA and statement ageing activity. Ensuring all record keeping and filing is up-to-date. Assisting in other capacities within the team, as directed.
