This is a Personal Banker- Bondi Junction role with Westpac based in AU Westpac Role Seniority - junior More about the Personal Banker- Bondi Junction role at Westpac Reap the benefits of working with a diverse, inclusive and vibrant team as part of one of Australia’s Biggest Bank. Bring your customer service and sales experience and build a long-lasting career in Banking and Finance! What’s the role? As a Personal Banker with Westpac, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and Business Banking, as well as coach customers on our digital banking offerings. This rewarding role blends sales and customer service and holds accountability for sales and referral targets – all with an uncompromising commitment to empowering our customers to make the most of their money! This is a full-time, branch-based sales role and the hours are across and inclusive of Monday to Saturday . What do I need? Banking experience is ideal, but not essential – your high-performer energy and unique ability to gauge and nurture strong customer relationships will be key to driving your success Strong sales experience in a customer-facing / phone-based role Resilience , tenacity , and an ability to flex – no two days and no two customers are ever the same! Proven experience of achieving performance KPIs with an uncompromising commitment to delivering an exceptional customer service Comfortable when working with numbers and adept at navigating multiple systems No banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us! Why join us? We’re obsessed with becoming our customers’ 1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates! A variety of leave options including Culture, Lifestyle and Wellbeing leave Tailored learning and development opportunities to help your grow your career within the bank Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives Create your future today To get started, simply click on the APPLY or APPLY NOW button. We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Westpac team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Engaging with customers ➡️ Referring customers Achieving sales targets Key Strengths Customer service experience Sales experience Resilience and adaptability Performance KPI achievement Numerical proficiency Coaching skills Why Westpac is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Westpac not with Hatch.
