At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life An exciting opportunity to join the Medtronic Australia & New Zealand (ANZ) Commercial Operations Sales Enablement & Excellence team in a pivotal Systems Support Analyst role. This position offers the right applicant a chance to combine technical expertise in tools such as Power BI, Salesforce, and Tableau with strong business acumen to drive impactful adoption, data-driven decisions and optimise business strategies. Acting as a trusted business partner, you will collaborate across all organisational levels to gather requirements, deliver actionable insights, and support the implementation of solutions that align with Medtronic's mission to transform healthcare and improve patient outcomes. Responsibilities may include the following and other duties may be assigned: - Support the deployment and drive adoption of new systems and dashboard solutions - Collaborate with cross-functional teams to understand business objectives, gather requirements, and translate them into actionable insights and solutions - Design, develop, and maintain interactive dashboards and reports using Power BI or Salesforce to support business decision-making - Extract, analyse, and visualise data, ensuring alignment with business objectives - Act as a trusted business partner, building strong relationships with stakeholders to understand their needs and provide tailored solutions - Lead and facilitate workshops, brainstorming sessions and engage in business meetings offering consultation to further understand, prioritize & identify solutions to suit business requirements helping teams to achieve their objectives - Analyse and document complex business processes, identifying areas for improvement and opportunities to automate or streamline - Collaborate with development teams to ensure seamless implementation of solutions, providing guidance and support where needed - Stay up to date on industry trends and emerging technologies to continuously enhance reporting & systems capabilities Required Knowledge and Experience: - Minimum Bachelor's Degree with minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience - Relevant experience working in a Data analyst and Business Partnering role, preferably within regulated sectors such as in medical device, pharmaceutical, consumer health or FMCG industry - Experience building & leveraging insights from Power BI dashboard solutions - Experience with Tableau desirable - Advanced proficiency of MS Office in Excel (data analysis) & PowerPoint (presentation) - Professional Accreditation as Salesforce.com Administrator is highly desirable - Results-oriented with good strategic planning, organisation and time-management skills - Strong project management & stakeholder management skills - Excellent presentation, communication and interpersonal skills - Outstanding attention to detail - Proactive can-do attitude, display initiative and growth mindset - Experience working in an Agile environment, with a solid understanding of Agile methodologies and tools (e.g., JIRA, Confluence) - AI solutions experience highly desirable Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.? Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000 passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000 passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will - Build a better future, amplifying your impact on the causes that matter to you and the world - Grow a career reflective of your passion and abilities - Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting?is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com
