Job Description We are seeking a Full-Time Senior Lounge Run ner to join our team, delivering efficient, friendly, and professional service to all lounge guests. This role is perfect for individuals with a genuine passion for hospitality and a flair for creating memorable guest experiences. Essential duties of this role include, but are not limited to, the following: Lead and motivate the team, including servers, bartenders, and support staff, ensuring training, scheduling, and adherence to standard operating procedures. Deliver exceptional guest experiences by responding to needs, handling complaints efficiently, and maintaining a welcoming atmosphere. Ensure compliance with health, safety, sanitation, and responsible service of alcohol regulations. Accurately take, prepare, and deliver food and beverage orders. Clear and reset tables, keeping service areas clean and tidy. Maintain hygiene standards for food handling and presentation. Assist guests with menu explanations, special dietary needs, and beverage recommendations. Promote a safe workplace by identifying hazards and following WHS practices. Preferred Experience & Skills: Prior experience in the food and beverage industry is advantageous. Strong team leadership and interpersonal skills. Guest-focused attitude with excellent communication abilities.
