We are seeking an enthusiastic Team Leader to join our team at Longshot Café in Coffs Harbour! Casual opportunity | Up to 30 hours per week! Monday - Friday roster with daytime hours Be part of a team that values creativity and innovation About Food by WHSmith Australia Our Food by WHSmith cafes are located in some of Australia’s largest hospitals, offering a fast-paced and vibrant work environment for team members who thrive in a collaborative setting. We are driven by our core values: Value our People, Drive for Results, Customer Focus & Accountability. We believe in making a positive impact not only within our teams but also in our local communities by delivering exceptional service in hospitality. We’re looking for team players who are eager to contribute to a positive and supportive workplace, so if these values align with yours and you share our passion for delivering exceptional customer service, we would love to hear from you! About the Role As a Café Team Leader, you will be responsible for overseeing the daily operations of our café and ensuring that our customers receive the highest level of service. Responsibilities include: Training team members in store processes and procedures. Maintaining a clean workspace in accordance with Food by WHSmith hygiene Standards. Reporting and communicating necessary information and feedback to the Store Manager regarding any and all aspects of store operations. Assist in the preparation of both food and beverages/coffees. Please note, our café is located within the Coffs Harbour Health Campus. This is a casual position which will require availability between 6.30am and 4pm during the weekdays. The Successful Candidate The ideal candidate for this role will have a passion for coffee and is friendly & approachable. You will display the following qualities: 1 year of experience as a team leader or supervisor in a hospitality environment preferred. Excellent communication and a team player. Prior barista making skills are preferred. Must be capable of multitasking in a fast paced environment. Knowledge around food handling and safety (Food Safety Certificate is ideal but not essential) Great customer service skills and passion for coffee! What’s In It For You? Fun, inclusive, and supportive team culture! Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP). No weekend work! Opportunity to grow and develop hospitality skills! Generous employee discounts across a range of our products and retail partners! Be part of a local café that values quality and community. If this sounds like you, APPLY NOW and take the first step towards an exciting new career with WHSmith Australia! Our Commitment to Diversity and Inclusion WHSmith is an equal opportunity employer and considers all applicants for employment. We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices. If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process. * Please note, only shortlisted applicants will be contacted.
