The key duties of the position include The Role An ICT System Administrator is responsible for managing and maintaining an organisation's technology systems, including servers, networks, and security systems. They ensure the stability, reliability, and performance of these systems by monitoring and troubleshooting any issues that arise. Additionally, they may be responsible for installing and configuring new hardware and software, managing user accounts and access, and implementing security policies and procedures. System Administrators also play a critical role in data backup and recovery, ensuring that an organisation's data is protected and available in the event of a disaster or system failure. They must have strong technical skills and the ability to think critically and solve problems in a fast-paced, dynamic environment. Effective communication and collaboration skills are also essential, as they often work closely with other IT teams and end-users to ensure that technology systems meet the organisation's needs About our Team The Joint Electronic Warfare Operational Support Unit (JEWOSU) is Air Force's Electronic Warfare (EW) centre of excellence, providing EW and Airborne Countermeasures products to maintain the operational relevance of ADF fixed wing aircraft, helicopters, ships and submarines. JEWOSU work force comprise of military, contractors and APS members. The IT Support Section is one of many sections in JEWOSU and is responsible for maintaining Secret level networks and thus enabling the production of EW Libraries in support of multiple ADF platforms. The ICT Security Specialist will work with network management and administrators in the application of security controls that will ensure the attainment of the highest level possible of ICT security and cyber assuredness. Our Ideal Candidate An ideal candidate for an IT System Administrator role should have the following skillset: Strong technical skills: A strong foundation in computer science, network protocols, and operating systems is essential. They should have experience with server hardware, virtualization technologies, and cloud computing platforms. Problem-solving skills: System Administrators must be able to identify and resolve technical issues quickly and efficiently, often under pressure. They should be able to think critically, troubleshoot problems, and develop creative solutions. Attention to detail: System Administrators must be detail-oriented, with strong organizational skills and the ability to manage multiple tasks simultaneously. They must be able to follow complex procedures and ensure that all system configurations are documented and up-to-date. Communication skills: System Administrators must be able to communicate effectively with technical and non-technical stakeholders, including end-users, managers, and other IT teams. They should be able to explain complex technical concepts in simple terms and provide clear instructions for troubleshooting and problem resolution. Collaboration skills: System Administrators must be able to work collaboratively with other IT teams, including network engineers, security analysts, and developers, to ensure that technology systems are aligned with business needs. Continuous learning: The field of IT is constantly evolving, hence the ICT System Administrator must be committed to continuous learning and staying up-to-date with the latest technologies and trends. Proactive approach: ICT System Administrator must be proactive in identifying potential issues before they become problems, implementing security measures to protect systems, and making recommendations for system improvements. Flexibility: System Administrators must be flexible and able to adapt to changing priorities and workloads. They must be able to work independently and as part of a team, and be available for on-call support as needed. Passion for technology: System Administrators must have a passion for technology and a deep understanding of how technology can enable business success. They must be enthusiastic about learning new technologies and finding ways to apply them to real-world business problems. Strong work ethic: System Administrators must be reliable, responsible, and committed to delivering high-quality work on time and on budget. They must be able to work under pressure and meet tight deadlines while maintaining a positive attitude and a focus on customer service
