We are not just your normal hardware store we are the other hardware store. Not only do we supply hardware & building products to the Retail & Trade sectors, but we also specialise in career development and growth throughout our network of 19 stores across QLD. Because the grass isn’t just greener on the other side…it’s blue! Job Description The Store Manager is responsible for the effective operating, running and achievement of budget of their store through effective leadership and management of their team and developing an exceptional customer centric culture. Reporting to the Area Manager, the Store Manager is responsible for ensuring that their team is inspired and empowered to deliver the achievement of sales, key performance indicators and customer service. The Store Manager is aligned with our vision to ensure that each customer’s needs are met. Responsibilities: Driving a culture that is laser focused on amazing customer service Effective leadership and management of the team Lead, motivate, develop & drive the team to achieve commercial targets. Demonstrate an energetic approach in both sales and management Liaise and build relationships with builders, suppliers, stakeholder and your local community to drive and maintain business in the local area Manage, coordinate and approve leave applications for team members. Ensure alignment with roster requirements. Manage store rosters aligned with sales volumes and team members leave. Ensure each store is running at optimal staffing levels. Recruit, on board and mentor staff as required Manage stock control including but not limited to ordering, movement through stock transfers to and from the store, stock takes etc. Complete merchandising as required. Work collaboratively with multi-function teams and other store managers Driving the retail & trade business, sales and profit margins, contributing to the overall running and success of the business. Training and Development. You will have: The successful candidate must have a thorough knowledge and understanding of the Hardware Retail Industry & Building supplies industry. In addition, the successful applicant will need to have: Minimum 5 years’ experience in a store /assistant store manager role. Ability to recruit and motivate a team. You have an open mindset to change and a strong ability to lead others effectively through change Sales focused and goal-driven Displays excellent interpersonal, communication and mentoring skills A passion for creating a fantastic customer experience Having the experience in managing the performance, training and development of a team is an advantage. Benefits: This role will both challenge and reward you, allowing you to develop and hone your existing skills in trade and retail. You will be rewarded with a great culture, training and development and the knowledge that you are working with one of the best in the business. Career opportunities across the Sunshine Mitre 10 Group Significant staff discounts on offer Great employee benefits via health & wellbeing programs Be rewarded with a good work life balance Ongoing training to help grow & develop An attractive salary package is on offer including fully maintained company vehicle. Laptop, Mobile Phone. If this sounds like, apply now!
