Introduction As part of our dedicated Security team, you'll have the opportunity to showcase your leadership skills and contribute to creating a safe and welcoming space for both staff and customers. Description About the Role Support the Security Supervisor to ensure smooth daily operations across a premium retail environment. Key Responsibilities: Supervise floor operations and assist with rostering. Respond to incidents, review reports, and escalate as required. Mentor and coach security officers, supporting performance management. Liaise with Centre Management, tenants, and customers to maintain safety. Handle administrative reporting and site documentation You will bring: Experience in retail environments. Proven incident management and reporting skills. Valid NSW Security Licence and Senior First Aid Certificate (essential). Excellent communication and conflict resolution skills. Professional presentation and calm under pressure. Availability to work: Wednesdays 07:30-18:00, Thursdays 09:00-21:00, Fridays 08:00-18:00, Saturdays 09:00-18:00. Skills And Experiences Why Glad Group? With over 30 years of experience delivering integrated property services across Australia and New Zealand, Glad Group is known for its commitment to diversity, inclusion, and career development. We offer: Permanent role with a respected national company. Ongoing training, including control room systems and emergency simulations. Recognition and reward programs. Employee Assistance Program (EAP). Strong career pathways within a growing national organisation Full uniform provided. Career progression and leadership development opportunities. Regular team social events. Inclusive and supportive workplace culture. Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for females, Aboriginal and Torres Strait Islanders. If you meet the above criteria, then click APPLY and become a part of the Glad Group family by submitting your resume. MASTER LICENCES: ACT: 17502081 | SA: ISL249412 | NSW: 409557154 | VIC: 763-211-20 S | NT: SFL1081 | WA: SA40606| QLD: 3199590
