About Us Apex Radiology, part of the Integral Diagnostics (IDX) Group, is a leading provider of medical imaging services, with over 2,700 dedicated professionals across more than 150 locations in Australia and New Zealand. In Western Australia, we deliver high-quality diagnostic imaging to both public and private healthcare sectors, supporting better patient outcomes every day. Learn more: www.apexradiology.com.au About the Opportunity We're looking for two Booking Centre Agents to join our friendly team at Apex Radiology in O'Connor. These are permanent roles with both full-time and part-time options available. As a key member of our team, you'll be the first point of contact for patients and referrers-playing an essential role in creating a smooth and supportive patient experience. If you're someone who thrives in a fast-paced environment, has a passion for helping others, and enjoys working in a collaborative team, we'd love to hear from you. Your Day-to-Day Responsibilities Include: Answering incoming calls with warmth and professionalism Scheduling appointments efficiently, ensuring optimal use of booking slots Providing patients with clear information on scan preparation, costs, and concession eligibility Processing patient referrals and coordinating with internal clinical teams Working closely with radiologists, technicians, and admin colleagues to ensure excellent service delivery Maintaining accuracy in patient data entry and handling confidential information with care What We're Looking For A strong 'patient-first' approach with excellent customer service skills Confident communicator who is calm, compassionate, and solutions-focused High level of attention to detail, especially in administrative and data entry tasks Comfortable using multiple digital platforms and booking systems Experience in a medical or allied health administration setting (radiology experience highly regarded) Ability to thrive both independently and in a team environment What We Offer A secure, permanent position in a professional and supportive team Flexible work options (FT or PT) to suit your lifestyle Free onsite parking and subsidised uniforms Access to our THRIVE Wellbeing Program supporting your mental, physical, and financial wellness Ongoing training and professional development opportunities Discounted medical imaging services and access to our Employee Assistance Program (EAP) Modern facilities and a purpose-driven culture focused on making a real difference in healthcare Fitness Passport benefits Paid Parental Leave Salary Sacrifising & Novated Leasing Flare App Social Connections & Giving Back programes How to Apply ✅ Apply via seek or our candidate portal. Have questions? We're here to help: Emma Butler - ebutler@idxgroup.com.au | 0459 916 641 We are proud to be an inclusive employer and strongly encourage applications from Aboriginal and Torres Strait Islander peoples. Join us in shaping a healthier future- one patient at a time.
