Position: Food & Beverage Attendant
Venue: The Continental Sorrento
About The Continental Sorrento
The Continental Sorrento is an iconic destination on the Mornington Peninsula, offering premium dining, bars, accommodation, and events. We pride ourselves on delivering world-class hospitality and memorable guest experiences.
Role Overview
As a Food & Beverage Attendant, you are the face of our guest experience. You will deliver professional, friendly, and attentive service across our restaurants, bars, and event spaces. You will ensure every guest feels welcome and that their time at The Continental Sorrento is memorable, seamless, and enjoyable.
Key Responsibilities
Greet and seat guests in a professional and welcoming manner.
Take food and beverage orders accurately and efficiently.
Deliver food and drinks to guests with attention to detail and timing.
Provide product knowledge and recommendations to enhance the guest experience.
Maintain high standards of cleanliness and presentation across service areas.
Assist with setup and pack-down of dining areas and events.
Follow RSA guidelines, venue policies, and safety procedures at all times.
Work as part of a team to ensure smooth and efficient service delivery.
Skills & Attributes
Strong customer service and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
Professional presentation, reliability, and a positive attitude.
A team-player mindset with flexibility and adaptability.
Passion for hospitality and creating memorable guest experiences.
Qualifications & Requirements
Current RSA (Responsible Service of Alcohol) certificate.
Previous hospitality or customer service experience preferred but not essential.
Availability to work nights, weekends, and public holidays.
A strong work ethic and commitment to guest satisfaction.
What We Offer
The opportunity to work at an iconic and dynamic hospitality venue.
A supportive and energetic team environment.
Training and development opportunities to grow within the business.
Staff discounts and team benefits.
