Description Job Description · Develop and execute strategies to identify and target potential new customers through effective research and utilizing prospecting tools, industry websites, events and other resources. · Respond and follow up on all leads with the goal of establishing CDA/MSA’s and eventually turning leads into opportunities and customers · Engage with potential new customers through cold calls, emails and other cold outreach campaigns. · Rigorously document communications and keep up to date the customer relationship management (CRM) database. · Promptly initiate Client Proposals and Amendments upon request from BD and operational team with a target 3-day TAT · Refer to and update Salesforce CRM opportunities where applicable · Identify and communicate new trends and technologies in the market that may impact sales strategies · Assist Business Development Director in responding to customer needs as they arise · Provide excellent customer service by following through with prompt solutions to all customer inquiries · Be a proactive, contributing member of the Commercial and Business Development teams. · Contribute to short- and long-term territory business plans through in depth understanding of customer needs and the services we provide · Establish and maintain strong relationships with customers through sound scientific expertise and business acumen · Effectively work and communicate with internal, BDs and SMEs; Contribute to team and departmental initiatives outside of day-to-day selling in your territory Skills, Education & Qualifications · Bachelor’s Degree from an accredited institution required, post-graduate or MBA preferred. · Scientific background required with experience in bioanalysis (LC-MS/MS or immunoassay) strongly preferred · A demonstrated track record of excellent communication skills in previous positions, both written and verbal (e.g. customer-facing positions including sales, marketing or project management) · Confident, friendly, proactive team player and relationship-builder (essential) · Life science sales or marketing experience preferred, · Familiarity with a variety of sales concepts, practices, and procedures is an asset. · Desire and motivation to develop a strong understanding of the biotech and pharmaceutical sectors, and hunt for new opportunities. · Excellent time management and organizational skills. · Must be able to perform all responsibilities of the position · Ability to work in a virtual and field-based environment · Valid Driver’s license required for this position; local & national travel required for this role
