About Us People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907. About Hopewell Hospice Hopewell Hospice is committed to providing exceptional end-of-life care with dignity and compassion. We focus on enhancing quality of life and supporting families through the journey of terminal illness. We are seeking permanent part time Nurses to join our team Our personal Care Workers are responsible for providing holistic care in the hospice facility, that is an extension of the care model provided at Hopewell Hospice and meets the individual needs of the family. About the Role Under the broad direction of the Clinical Manager, Hopewell facility, the Personal Care Worker is responsible for providing holistic care and support to guests in care and their families. This position will support the Clinical team to achieve the best outcome for guests of Hopewell facility. Key Role Accountabilities: Align one’s workplace behaviour in accordance with the Principles, Values and Mission of the organisation. Deliver holistic care and support to guests and families in the both the child’s own home and within the hospice, following relevant care plans and under the supervision of the Clinical team. Participate in activities with guests as required and outlined by relevant practitioners. Deliver care which is family centred, evidence based and meets all statutory requirements. Support guests with all aspects of daily living, including but not restricted to, personal care, associated light domestic duties and social/community participation. Provide guests with a physically and emotionally secure environment and promote their physical, intellectual, emotional, social, cultural and spiritual wellbeing. Facilitate access to appropriate family supports in consultation with the Family Wellbeing Coordinator. Act promptly should any changes to a guest’s condition be observed, seeking advice from the relevant clinical staff as appropriate. Undertake delegated care tasks for guests and families as directed by the Clinical team. Work within the Human Services Quality Framework. Contribute to the management of case load in consultation with the Clinical team. Work effectively as part of the Hopewell facility team and as part of a wider team throughout the organisation; including close consultation with the Clinical Manager and the Volunteer Coordinator. Work within the NDIS Quality and Safeguards Commission. About You Certificate III in Health Services Assistance or other relevant qualification or experience in supporting people with illness/disability is essential. Demonstrated passion and commitment to connecting the community to the mission and vision of Hopewell facility. The ability to maintain confidentiality, discretion and professionalism ensuring that the dignity and rights of guests and families are always respected. Proven high level teamwork and collaboration skills to achieve objectives and promote positive working relationships. Enthusiasm and highly effective interpersonal, written and oral communication skills. Understanding and commitment to the principles of continuous quality improvement. Understanding and commitment to the principles of equal employment opportunity, anti-discrimination and workplace health and safety. Relevant key personnel and probity checks required by legislation and WMQ policy. Willingness to work within the philosophy and policies of Hopewell facility, Wesley Mission Queensland and The Uniting Church in Australia. Desirable: Experience working with families within a health setting and a commitment to the provision of family centred care What makes a difference for us: Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Limited Policy throughout employment and prior to commencement. Relevant probity checks required by legislation and WMQ Limited policy (NDIS Worker Screening Clearance held before commencing & NDIS Worker Orientation Module ‘Quality, Safety and You completed before starting) Current Driver’s Licence and willingness to drive in the course of work. Why WMQ? We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members: Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace! Access to salary packaging benefits that enable you to increase your take-home pay Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage Access to discounts on private health insurance, gym memberships and travel WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.