Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Permanent, Full-Time position in Garbutt, Townsville. Hours: 8am – 4pm with potential on-call requirements on occasion Compensation is in accordance with SCHADS Level 4 Why this role matters: The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely. About the role: As a Youth Case Manager , you will support young people experiencing challenges with alcohol and other drug (AOD) use, guiding them through their recovery journey. Your support will be delivered through effective case management and close collaboration within a multi-disciplinary team to provide holistic and tailored care. You’ll be working in a trauma-informed and psychologically aware environment, where creative, client-centred approaches are encouraged to ensure the diverse support needs of young people are met as a top priority. This position is reporting to the Youth AOD Coordinator and as is offering full time hours based in Garbutt, Townsville. How You Will Make an Impact: In this role, you will: Deliver comprehensive case management support to young people and young families dealing with problematic alcohol and substance use, including assessment, referral, and advocacy. Build and maintain strong knowledge of current AOD trends, interventions, and best practices. Collaborate effectively with external agencies and professionals to deliver integrated and effective care. Support clients in strengthening or rebuilding positive family and community connections. Maintain accurate, client-focused case documentation—developing and regularly updating case plans in partnership with clients and colleagues. What You Will Bring: A degree in Social Work, Youth Work, or a related field, or a minimum Diploma-level qualification in Community or Youth Services (or similar discipline), along with relevant sector experience. Proven experience in case management with individuals facing complex or disadvantaged circumstances. Strong understanding of trauma, mental health, and the emotional development of young people. Experience working with culturally and linguistically diverse populations and awareness of varied religious and cultural practices. A current Driver’s Licence. A valid Working with Children Check. A current First Aid certificate (or the ability to obtain one promptly). What we offer: The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. About us : The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply: Are you ready to make a difference and help individuals rebuild their lives? Please submit your resume and cover letter detailing your alignment with the role's requirements. Together, we can create lasting change and build a more inclusive and compassionate community. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration
