As a Site Manager of our Community Services team in Toowoomba , you’ll lead a passionate crew delivering programs that empower people with disability to build skills, independence, and confidence - all in line with their NDIS goals. This role is all about people and performance . You’ll be the driving force behind a vibrant, person-centred environment, where your team feels supported, your clients feel valued, and your site runs like a well-oiled (but still fun!) machine. Why you’ll love it A role with real purpose – you’re changing lives, every day. Variety & pace – no two days are the same. A chance to lead, grow, and innovate – while having a laugh along the way. Be part of a supportive organisation with strong values and a big heart. What you’ll be doing Leading and inspiring your team to deliver exceptional, person-centred services . Building strong relationships with clients, families, and stakeholders. Driving business development opportunities to grow services in the community. Managing site operations end-to-end, with a focus on safety, quality, and compliance. Keeping your team engaged, organised, and performing at their best. Monitoring budgets, performance targets, and customer satisfaction - and hitting the mark. What we’re looking for Previous leadership experience (bonus points if in disability, community, or customer-focused industries). A natural people person who enjoys building strong, genuine relationships. Highly organised with a knack for problem-solving and juggling priorities. Someone who loves a challenge , embraces change, and brings a positive, can-do attitude. Business development experience or the drive to spot and grow opportunities. Relevant qualifications and degree in Human Services or a related field. Perks & benefits Competitive salary package The satisfaction of leading a purpose-driven team Ongoing professional development and support The chance to work for an organisation that’s respected and community-focused
