Job Description We are seeking a highly motivated and dedicated Food & Beverage Duty Manager to join our team. Reporting to the Director of Food & Beverage, you will be responsible for the efficient and smooth operation of the various aspects of F&B operations at our hotel, including the conference and banquet operations; while ensuring a high level of guest satisfaction. You will form part of the Food & Beverage management team providing ongoing support, training and development to team members. This is a dynamic role working and managing the Conference & Events and the outlets operations. Work closely with the Food & Beverage Manager to support revenue initiatives and maintain cost controls Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture Meet and greet all conference clients to ensure expectations are met. Prepare, manage and assist in facilitating event operational requirements. Prepare and manage team members for a smooth operation. Ensure rosters have adequate number of team members for future events. Attend all banquet event meetings. Effectively handle client feedback and provide a prompt positive outcome. Regular interactions with Sales & Marketing team
