Get AI-powered advice on this job and more exclusive features. IVECO is a global manufacturer of light, medium and heavy commercial vehicles, city and intercity buses and coaches, fire fighting vehicles, defense vehicles and off-road vehicles for construction and mining work. With more than 200 employees in ANZ - IVECO is a multinational leader delivering power, technology and innovation to farmers, builders, and drivers all around the world. The Opportunity: Are you a strategic leader with deep expertise in the truck industry and a passion for delivering exceptional customer experiences? IVECO ANZ is seeking a highly motivated Head of Customer Services to lead our Parts Sales, Service, and Technical departments, with oversight across parts operations, material management, warranty, and quality. In this pivotal role, you’ll drive revenue growth, optimise inventory management, and ensure high-quality service delivery across our customer service operations. You’ll lead and develop high-performing teams, implement strategic sales and service plans, and collaborate with senior leadership to align departmental goals with broader business objectives. Your focus will include enhancing customer satisfaction, streamlining operations, and maintaining compliance with industry standards. About you: We’re looking for someone with strong commercial acumen, excellent leadership skills, and a customer-first mindset. If you have a proven track record in parts sales and service management within the commercial truck or heavy vehicle sector, and thrive in a fast-paced, performance-driven environment—this is your opportunity to make a significant impact. Why IVECO? IVECO prides itself on being an all-inclusive and diverse multicultural workforce. At IVECO you’ll be joining an employer of choice, working within a supportive and flexible organisation. This role also provides opportunity for ongoing training and career development within the IVECO family. Join IVECO ANZ and help shape the future of our customer service excellence. Apply now! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at IVECO by 2x Sign in to set job alerts for “Head of Customer Service” roles. Southbank, Victoria, Australia 1 week ago Melbourne, Victoria, Australia 1 week ago Southbank, Victoria, Australia 2 weeks ago Melbourne, Victoria, Australia 2 weeks ago Melbourne, Victoria, Australia 2 weeks ago Scoresby, Victoria, Australia 2 weeks ago Melbourne, Victoria, Australia 1 month ago South Melbourne, Victoria, Australia 4 days ago Melbourne, Victoria, Australia 2 weeks ago Box Hill South, Victoria, Australia 1 day ago Nunawading, Victoria, Australia 21 hours ago Melbourne, Victoria, Australia 2 weeks ago Melbourne, Victoria, Australia 2 weeks ago South Yarra, Victoria, Australia 1 week ago Dandenong, Victoria, Australia 6 days ago Melbourne, Victoria, Australia 3 months ago Melbourne, Victoria, Australia 2 weeks ago South Yarra, Victoria, Australia 2 weeks ago Melbourne, Victoria, Australia 5 days ago Melbourne, Victoria, Australia 4 days ago South Melbourne, Victoria, Australia 2 months ago Broadmeadows, Victoria, Australia 3 weeks ago Site Service Supervisor Rowville, Victoria Keysborough, Victoria, Australia 3 weeks ago Melbourne, Victoria, Australia 3 weeks ago Melbourne, Victoria, Australia 1 month ago National Service Manager - Luxury Kitchen & Bathroom Appliances. Melbourne, Victoria, Australia 2 weeks ago Laverton North, Victoria, Australia 5 days ago Mulgrave, Victoria, Australia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr
