Customer Service Representative – Contact Centre | Financial Services Rhodes Hybrid Work | $35.15/hr Weekend Penalties | Temp Ongoing Join a leading global financial services provider in their Rhodes-based contact centre. This is a long-term temporary opportunity for experienced contact centre professionals looking to move into the financial services sector. Key Details: $35.15 per hour penalties for weekend work Monday to Friday, 9:00 AM–5:30 PM One weekend shift (Saturday or Sunday) every 6–8 weeks You’ll receive a weekday off in the same week – no 6-day weeks Training: 4–6 weeks full-time in-office (Sydney CBD), includes 2 weeks classroom buddy system After training: 3 days work from home, 2 days in-office (Rhodes) Start date: September 8 Interviews taking place this week or early next via Microsoft Teams Temp ongoing – not permanent, but many people stay 1–4 years Rhodes location – easy access via public transport or $10.50/day parking Modern business park with onsite gym, cafes, and a supportive team culture What We’re Looking For: Previous call centre experience is essential Solid understanding of call centre metrics such as adherence, AHT, and QA Strong communication skills and confident phone manner Able to learn quickly and follow structured training in a classroom environment Permanent Resident or Australian Citizen Willing and able to complete: Police check Bankruptcy check Manager-level references Tech confident and able to work across multiple systems Why Join This Team: Paid training and full support provided Excellent hybrid working model once trained Entry into financial services with a globally recognised employer Long-term opportunity for consistent, stable work Apply Now Only candidates with relevant call centre experience will be contacted. This is a great opportunity to step into a corporate, high-performing environment and gain experience in financial services. Apply now to secure an interview via Microsoft Teams.
