We are looking for a dynamic team leader with a broad skillset. CSS is an innovative, agile and efficient team who provides a consistent and responsive approach to the delivery of common corporate enabling functions to a diverse array of stakeholders. Apply now to enjoy a rewarding career at DHA! About us DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for, and housing related services to, members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing, and housing related services, to ADF members and their families to support Defence's operational needs. DHA manages an expanding portfolio of housing solutions and provides housing for over 17,200 ADF members and their families and administers rent allowance for more than 16,000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility, providing posting support, and managing bookings and allocation services for all DHA provisioned housing and on-base accommodation to approximately 60,000 ADF members. To find out more about DHA, please refer to our website or read our latest Annual Report. The key duties of the position include About your team Finance and Corporate Support, as part of the Enabling Services Group, is responsible for ensuring the financial sustainability of DHA, by supporting effective decision making, resource allocation and policy compliance for both internal and external stakeholders. Finance and Corporate Support is committed to providing the whole organisation with accurate and reliable financial information and prides itself with supporting the broader organisation with achieving strategic goals in line with these functions. The area is responsible for the delivery of fiscal management services across the organisation. Key responsibilities of the group include taxation, commercial finance, corporate accounting, capital planning, valuations, investment management, risk management, corporate support, and treasury. About the role The Corporate Shared Services Team Leader is responsible for managing a team of Officers and Senior Officers to deliver services within tight deadlines and under high pressure. This role plays a critical part in managing the day-to-day operations of the team, focusing on work performance and ensuring that resources are used effectively and efficiently in the delivery of shared services. The Team Leader reviews and analyses Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and operational data reports, linking this analysis to business improvement initiatives.
