This is a Sales Incentive & Performance Transformation Manager role with Team Global Express based in Banksmeadow, NSW, AU Team Global Express Role Seniority - mid level More about the Sales Incentive & Performance Transformation Manager role at Team Global Express Are you ready to lead a transformation that directly impacts sales performance and business growth? We’re looking for a strategic and hands-on leader to reimagine and elevate our Sales Incentive Program (SIP)—bringing clarity, automation, and alignment to how we reward success. About the Role As part of the Commercial Operations team, you’ll play a critical role in optimising the effectiveness of TGE’s sales function. You’ll lead the end-to-end transformation of our SIP, ensuring it’s efficient and also aligned with business goals and performance outcomes. You’ll work closely with the Sales Performance Manager, Finance, and People & Culture (Rem & Ben) teams to ensure our incentive structures are fair, motivating, and future-ready. What You’ll Do Redesign and lead the transformation of the Sales Incentive Program (SIP) Automate calculations and systemise reporting for greater accuracy and efficiency Improve transparency and trust in performance measurement and rewards Align incentives with business strategy, finance reporting, and governance standards Partner with cross-functional teams to drive continuous improvement in performance tracking Enable real-time visibility through dashboards, leaderboards, and streamlined reporting Lead roadmap development for SIP and performance tech enablement What Success Looks Like Reduced manual processes and improved system accuracy Timely and accurate release of targets, territories, and performance updates Increased sales team satisfaction with incentive transparency On-time delivery of SIP enhancements and roadmap milestones What You Bring 5 years in sales operations, incentive program management, or performance transformation Strong analytical and project management skills Experience with Excel (essential) and Power BI, CRM tools like Salesforce ( nice to have), and incentive systems Proven ability to lead cross-functional initiatives and influence stakeholders A passion for empowering high-performing sales teams Experience in process improvement (Lean, Six Sigma accreditation a plus) Why Join Us? Be the architect of a program that drives real business impact Collaborate with a high-performing, forward-thinking team Shape how performance is measured, rewarded, and celebrated Competitive salary and the opportunity to lead a high-visibility transformation About Team Global Express Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/. Why TGE We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop. What we offer Competitive salary above industry standards Upskilling, training, mentoring and more to support your career development journey Fun and practical employee perks and discounts Flexible work, including work from home Inclusive parental leave policy that supports all parents & carers Peer recognition awards acknowledge when you go above and beyond. An inclusive workplace, works for everyone We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process. During the recruitment process, please keep an eye on your junk emails and spam folders for updates. TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Team Global Express team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Redesigning the Sales Incentive Program ⚡ Automating calculations Improving transparency Key Strengths Sales operations experience Analytical skills Excel proficiency Cross-functional leadership ⚙️ Process improvement Sales team empowerment Why Team Global Express is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Team Global Express not with Hatch.
