The opportunity to join an iconic Australian brand, to help shape, drive & deliver the CRM & Loyalty strategy, executing cutting-edge Retention strategies across a large database. The Role: Supporting the Head of Digital & Digital Marketing Manager, to drive growth & retention strategies across the customer database, executing the promotional calendar, mapping customer journeys and building audience segments. You will be responsible for helping to shape & deliver newly created Loyalty Program activity, supporting on day-to-day operations & continuous improvement. Essential Skills & Responsibilities: A solid, demonstrated background within CRM, Digital & Email Marketing & Loyalty focused roles Experience within the Retail, Fashion & Apparel sectors would be hugely advantageous but not essential Strong, hands on experience with platforms such as Klaviyo, Yotpo, Salesforce Marketing Cloud or Emarsys A genuine passion for customer engagement, retention & Loyalty Marketing A strong analytical mindset & ability to analyse and present key trends and insights Solid exposure to building journey flows & data segmentation A forward-thinking focus, innovative in everything you do & ahead of industry trends The Benefits: Joining an iconic Australian Fashion brand, with huge backing 2 days WFH, Sydney CBD office location & flexible working hours Solid discount policies across beautiful, Luxury product Working directly alongside an incredible inhouse team and reporting straight to the Digital Marketing Manager, with a dotted line to the Head of Digital Be part of a fast-paced, super high-performing and innovative company culture Excited? You should be! If this sounds of interest, please get in touch today & apply or send your resume to Charlotte - charlottejohnson@jivaro.com.au
