yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence. Realise your potential at yourtown . your opportunity Based in an idyllic rural setting in North Richmond, NSW, San Miguel is a child-centred family residential service providing intensive, individualised support to vulnerable young parents and their children. San Miguel aims to transform the lives of young parents and their children by improving their safety, wellbeing and life prospects. San Miguel is a unique service that plays a critical role in keeping children safe and well and keeping young families together. Parents and children receive support from a multi-disciplinary team through a combination of on-site and community-based interventions that ensure children are engaged in safe, developmentally appropriate activities and their parents are supported to set and pursue family and personal goals. After a recent review of the San Miguel model, some exciting opportunities have become available to ensure we can continue to deliver this vital program to a targeted cohort now and into the future. We have permanent part time and casual opportunities for experienced Residential Support Officers. The Residential Support Officer provides practical and emotional support to young parents and their children, ensuring a safe and supportive community. The role involves direct engagement with residents, assisting with daily activities, child minding, transportation, site maintenance and crisis response. Your role will include: • provide practical support to residents including meal preparation, child feeding, settling and sleep routines • child minding as required • assist young parents in managing independent living and parenting responsibilities • offer guidance and support during crisis situations • client transportation • set up and prepare units for new residents and provide assistance to maintain cleanliness of units and common areas what we are looking for With a flexible and mature approach to work, you can work independently as well as part of a team and understand how to build relationships with a wide range of people. You will be creative and collaborative by nature and will enjoy working through a different approach to each client and situation and will thrive in a dynamic environment where no two days are the same! You will bring: • passion, commitment and belief in young people • experience working with vulnerable children and families with complex needs • a minimum of Certificate level qualification in Human Services or related field (or studying towards a Diploma or Bachelor) • strong understanding of child protection and assessing and managing risk • strong understanding of child development and trauma informed care your benefits When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo. Your employment experience will include: • salary sacrifice options to increase your take home pay • regular line supervision and support plus internal practice supervision • ability to negotiate flexible work hours and work arrangements • opportunities for internal and external professional development • free access to LinkedIn Learning including over 16,000 learning modules • a genuine focus on employee health and wellbeing • yourWellness program includes free access to Calm & Centr Apps • access to free and confidential counselling sessions for you and members of your immediate family • access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations • an environment that genuinely values diversity and cultural capability and is an equal opportunity employer how to apply If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia. To apply, and for a full Position Description please visit: https://careers.yourtown.com.au/. Contact: Marnie Elliot – Talent Partner on 0434 609 384 Role closes: 22 August 2025 yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all. yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check. The yourtown Workplace Immunisation Policy requires team members in this position to be immunised against the following vaccine-preventable diseases: Hepatitis A, Chicken Pox, Measles/Mumps/Rubella, Pertussis (whooping cough), Influenza. yourtown will provide successful applicants with information regarding mandatory vaccination and evidence requirements during the recruitment process. yourtown will reimburse costs associated with meeting mandatory immunisation and vaccination requirements, including GP consultation fees, serology testing and vaccination prescription and administering fees. At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work. Position Description
