Skills Required Stakeholder Communication: Able to translate complex technical concepts into clear, customer-centric language. Advanced Analytical Thinking: Skilled in analysing complex initiatives and deriving actionable insights. Customer-Centric Approach: Committed to delivering solutions that enhance user experience and business value. Technical Proficiency: Strong working knowledge of Oracle Cloud HR platforms, sound Middleware, and APIs. Requirements Engineering: Experienced in gathering, analysing, and documenting business and system requirements. Agile Delivery Expertise: Proficient in Agile/SCRUM methodologies for iterative and collaborative project execution. System Troubleshooting & Support: Proven ability to diagnose and resolve technical issues in enterprise HCM platforms. Configuration & Integration: Experience configuring Oracle Cloud HCM modules and integrating with middleware and APIs. Incident Management: Familiarity with ITSM tools (e.g., ManageEngine, ServiceNow, Jira) and BAU support processes. Data Analysis & Validation: Skilled in validating data flows, resolving discrepancies, and ensuring data quality. KEY BEHAVIOURS: Professional Integrity & Work Ethic : Demonstrates reliability, accountability, and a proactive approach while treating others with respect, honesty, and professionalism. Resilient & Analytical Self-Starter : Demonstrates emotional intelligence and critical thinking to navigate challenges effectively, while taking initiative and ownership with minimal supervision. Continuous learner - seeks feedback, reflects on performance and strives for personal and professional growth. Interpersonal skills - Collaborates effectively and contributes positively to team culture with clear and constructive communication. Disciplined and focused - Priorities effectively, manages time well and avoids distractions to maintain productivity.
