Key position that ensures the overall satisfaction of our valued customers across the country. Full-time, permanent position Located in Bondi, Sydney. About the role Our client is seeking a proactive individual with a natural ability to build relationships with customers. They are hoping for someone with a technical background in food contact products or packaging to join their team as an Account Manager. Key Account Manager (KAM) plays a crucial role in driving sales and maintaining strong relationships with key clients. Their responsibilities span across strategic planning, relationship management, sales growth, and market analysis, among others. Key Responsibilities Strategic Account and Relationship Management Develop and implement strategic plans to achieve sales targets and expand the company's market presence within the sustainable food packaging sector. Identify and prioritize key accounts that are critical to the business's growth and sustainability objectives. Build and maintain strong, long-term relationships with key clients. Act as the main point of contact between the company and its key accounts, ensuring that clients' needs are met effectively. Sales and Revenue Growth Drive sales growth by identifying opportunities within existing accounts and prospecting for new business. Develop and execute account-specific sales strategies to meet or exceed sales targets. Market and Industry Analysis Conduct market research to stay informed about industry trends, competitive landscape, and client needs in the sustainable food packaging sector. Use insights from market analysis to inform sales strategies and product development. Maintain deep knowledge of the company’s sustainable packaging products and services. Provide clients with expert advice on how the company’s solutions can meet their sustainability goals and packaging needs. Negotiation and Contract Management Lead contract negotiations with key accounts, ensuring favourable terms that align with the company’s business objectives. Manage contract renewals and amendments in a timely and efficient manner. Address and resolve any issues or challenges that key accounts may face, ensuring a high level of customer satisfaction. Proactively identify potential problems and implement solutions before they impact the client relationship. Cross-Functional Collaboration Work closely with internal teams, including marketing, product development, and supply chain, to ensure client needs are met and to drive the development of new sustainable packaging solutions. Facilitate communication between the client and the company’s internal departments to ensure seamless service delivery. Promote the company’s sustainability initiatives and commitment to environmental responsibility to key clients. Work with clients to develop and implement sustainable packaging strategies that align with their own corporate sustainability goals. Monitor and analyze account performance metrics, providing regular reports to senior management. Use data-driven insights to adjust strategies and improve account management processes. About our client As a proud BCorp certified business, our client was founded in 2006 at a time when sustainability was still an out-there concept. What began as a grassroots initiative is now a leader in environmentally sustainable packaging manufacturing. Today, they are globally recognised and embraced by distributors and customers throughout Australia, New Zealand, United Kingdom, Europe, Singapore and Hong Kong. About our ideal candidate We seek a driven, detail orientated Account Manager to excel in a fast-paced environment. You'll be a proactive team player, passionate about sustainability and innovation, with a strong focus on exceptional client care. Proven ability to manage and expand business with existing clients. Experience in QSR or packaging sectors is preferred. Demonstrated ability to manage competing priorities effectively. Skilled in conveying complex technical information to diverse audiences. Proactive with a strong sense of initiative. Strong interpersonal and stakeholder management skills. Ability to work independently and collaboratively. Excellent written and verbal communication. Post-qualification experience in a relevant field. Proven ability to adapt and apply required skills. How to apply Apply via this job advert and ensure a copy of your resume has been attached. If you have any questions, you are able to reach out to Chloe Baker – cbaker@partaletalent.com.au No Agencies.
