Description Join Our Ladies & Gentlemen in Crafting Moments of Genuine Care At The Ritz-Carlton, Melbourne, we believe in delivering not just service, but meaningful experiences. As a Houseman , you will be essential in maintaining a polished and seamless environment that supports our legendary hospitality. You’ll be part of a team dedicated to excellence, attention to detail, and anticipating the needs of our guests to ensure their stay is exceptional. Please note that applicants must possess working rights in Australia to be eligible for this role. Position Summary: Assist with the overall upkeep and cleanliness of guest floors, public areas, and back-of-house spaces Respond promptly to housekeeping requests such as linen delivery, guest room setups, and removal of items Be knowledgeable about the hotel and surrounding area to assist guests and exceed their expectations Support the timely turnover of guest rooms by delivering supplies, removing soiled linens, and assisting Room Attendants as needed Ensure all equipment and housekeeping tools are well-maintained and stored properly Maintain the highest cleanliness standards across all assigned areas, with a strong attention to detail Work both independently and collaboratively within a dynamic team environment Help create memorable guest experiences through prompt service and a commitment to our legendary standards About You: Experience in housekeeping at 5-star hotels or luxury properties Skilled in linen and stock distribution Self-driven, motivated, and organized Reliable in following through on guest and internal requests Strong communication skills Physically able to meet job demands Able to work independently and on rotating AM/PM shifts Holds full working rights in Australia Thrives in fast-paced environments with a positive, can-do attitude Our Benefits: Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90 years. Apply now! Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, or you have a preferred communication method please email us at rc.melrz.hr@ritzcarlton.com.
