Project Coordinator (Pre Con/Customer Service) – Residential Homes – SW Sydney Perks: Room to grow – full training and clear career progression Work in a small, supportive, and collaborative team environment Enjoy a varied, fast-paced role managing client relationships and processes About The Company: My client is a boutique residential builder based in South West Sydney, known for their commitment to quality, customer service, and strong family values. With a growing reputation and backing from a larger organisation, they deliver beautifully designed homes tailored to the needs of modern Australian families. As the business continues to grow, they are now looking to bring on a Project Coordinator to support their expanding operations. You’ll join a tight-knit team of six, working closely with the leadership group in a collaborative and positive environment. The Role: This is a fantastic opportunity for a junior to mid-level Project Coordinator who wants to build a long-term career in the residential construction space. You'll be responsible for guiding customers through the pre-construction journey — from contract signing to site commencement — ensuring everything is on track and expectations are met. Your responsibilities will include: Acting as the key point of contact for customers during the pre-construction phase Managing documentation, approvals, and workflow using Onsite Companion Liaising with internal teams, suppliers, and consultants to keep builds moving forward Providing updates, answering queries, and delivering exceptional customer service Looking after a portfolio of 15–50 clients, depending on project volume and your experience Note: You won’t be handling permits, that’s managed by another team. About You: This role would suit someone who has 1–5 years of experience in a similar role, or someone with a great attitude who understands the basics of pre-construction and wants to learn more. You’ll be proactive, personable, and keen to grow with the business. You’ll also bring: Experience working in a residential building company (ideally in pre-construction or customer service) Strong communication and organisational skills Confidence using workflow systems – experience with Onsite Companion is a bonus A willingness to learn and contribute to a collaborative team A high level of trust, accountability, and professionalism Why Join: This is an opportunity to join a growing business where your efforts are recognised and rewarded. You'll receive full training, ongoing performance reviews, and the chance to carve out a career in a company that genuinely values its people. You’ll work closely with a supportive leadership team that fosters trust, collaboration, and continuous improvement. If you're motivated, eager to learn, and ready to be part of something exciting, this is a role worth exploring. To send in an application, please hit ‘Apply’ and attach resume or alternatively, if you have any questions about the role or company, please ‘Call’ Anna Drillsma on 0417 961 056. All applications are strictly confidential and will not be sent to an y client for any role without your prior approval. In order to be considered for this full-time position, you MUST be eligible to work in Australia with no work restrictions. Please be advised that only shortlisted candidates will be contacted .
