About Us People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907. About the Role The Support Facilitator is responsible for providing assertive outreach in the community to people experiencing suicidal crisis, that may be caused by situational and psychological distress. This role provides practical and holistic, non-clinical psychosocial support to individuals. Support Facilitators work alongside individuals, in partnership with community agencies to implement a community-based model of suicide prevention care. This role will be based at our Rocklea site however WMQ may require you to work out of other business sites Key Role Accountabilities: Provide a non-clinical, case management-style support service that uses evidence-based approaches and focuses on, identification and intake, needs assessment and support planning, navigation, advocacy and coordination & follow-up. Work in accordance with psychosocial rehabilitation, social inclusion and recovery-oriented practice frameworks. Provide a service that complements clinical service provision by supporting engagement with follow-up care and support by working collaboratively with existing services including hospitals and primary care providers Provide assertive and practical support to access services related to individual needs. Outreach and in home/ community-based support. Assist the client to resolve barriers to build strengths and resilience within the community through a recovery-oriented approach Ensure client information is up to date and in accordance with support and funding requirements. As necessary draft documentation and reports for a range of stakeholders. Undertake professional development which includes regular supervision and reflective practice. About You Tertiary qualifications in community, social welfare, health or a related discipline. Passionate about making a positive change in the lives of people managing suicidality. Understanding of the principles of recovery in the mental health setting. Demonstrated knowledge and appreciation of the complex issues associated with those experiencing situational and psychological distress. Capacity to work independently and collaboratively within a team environment. Sound communication and interpersonal skills including the ability to engage, negotiate, advocate, & collaborate. Desirable: 1 Minimum Certificate IV in Mental Health, Suicidology or Peer Worker or a related area. Experience providing care coordination within a community services setting. Understanding of the principles and standards of the Disability Services Act (Qld 2006) and the National Mental Health Standards and how they relate to providing effective and accountable services. What makes a difference for us: Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Limited Policy throughout employment and prior to commencement. Relevant probity checks required by legislation and WMQ Limited policy. Current Driver’s Licence and willingness to drive in the course of work. Why WMQ? We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members: Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace! Access to salary packaging benefits that enable you to increase your take-home pay Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage Access to discounts on private health insurance, gym memberships and travel WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
