About the company Our client, a respected Australian-owned Tier 1 commercial air conditioning and ventilation systems provider, seeks a Service Coordinator / Scheduler to join their dynamic team based in Bella Vista , Sydney. With a reputation built on engineering excellence and reliable service delivery, the company specialises in end-to-end commercial HVAC solutions, from design and installation to ongoing maintenance and support. Key Responsibilities: Schedule and coordinate service jobs, ensuring efficient allocation of technicians and resources Act as the primary point of contact for clients, handling enquiries and service requests professionally Liaise closely with the Service Supervisor and technicians to manage work orders and job progress Monitor and update the Simpro Service Management System with job details, updates, and documentation Prioritise urgent jobs and adjust schedules as required to meet client needs and SLAs Track job completion and ensure all documentation is received and accurately filed Assist in maintaining compliance with safety and quality assurance protocols Provide general administrative support to the service department Key Requirements: Previous experience in a coordination, scheduling, or dispatch role within air conditioning / HVAC Must have experience using Simpro Excellent time management and organisational skills Strong verbal and written communication abilities Ability to multitask and remain calm under pressure High attention to detail and accuracy in data entry A proactive, team-oriented attitude with a focus on customer service Intermediate skills in the Microsoft Office Suite Benefits $40 hr Super Hours; 9am - 5pm Mon - Fri Supportive and collaborative work environment Parking available on site 3 months contract Apply NOW! Or call our office on 02 7200 7209 for more info!
