About Us:Pivotal Conversations is the Podcast Agency and Personal Brand Accelerator of the Future. We’re on a mission to revolutionise content creation, helping creators, entrepreneurs and executives create content people can't live without, while making it feel as easy as possible. At our core, we help brands have their conversation with the world. About the Role: We’re looking for a social media powerhouse to lead & build our social team from the ground up, as we continue to expand our social media offerings in both personal brand and podcasting. Over the last 12 months we have been secretly testing our social division/offering on limited clients, working closely with some of Australia’s leading personal brands and podcasts, helping them reach millions of people across their accounts on social media leveraging the power of organic content, data & AI. We call this, a social engine. It time for us to take this division to the next level. In this role, you'll be the strategic mastermind behind our clients social engines, driving audience growth and content consumption. Your objective is to build a service that filters out the noise, tracks the audiences next move and turn signals into content people become obsessed with. You objective is building customer experiences people fall in love with and building a team that can go from 7 figures to 8 Figures in ARR. What You'll Do: 1. Build and Lead Our Social Division:Build our social media division from the ground upHire and onboard the right people to create a killer teamCreate systems that work and scale as we expand globallyEngineer world class customer experiences2. Own Client Relationships:Be the main contact between clients and our teamFocus on growing their audience and views (that's what they're paying for)Report on performance and turn data into actionable next steps3. Drive Creative Strategy:Lead the creative and strategic direction for all client accountsGuide content from ideation to going viralStay ahead of trends and platform changes so our clients always win4. Manage Your Team:Mentor team members and help them level up their skillsKeep quality standards high across everything we produceMake sure everyone knows what great work looks like5. Keep Pivotal Conversations at the Forefront of Social Media:Manage the content strategy from start to finish without dropping the ballEnsure deadlines are met and clients are happyStreamline processes so the team can focus on creating viral content What You'll Need:Organisational Mastery: Exceptional organizational skills with the ability to manage multiple complex accounts and projects simultaneously.Self-Sufficiency: Proven ability to work independently, make strategic decisions, and drive results without constant oversight.Owner/Founder Mentality: You will be building a business, you need to embrace the founder mentalityCreative Strategy Expertise: Strong background in developing innovative social media strategies that drive audience growth and engagement.Leadership Experience: Track record of successfully hiring, managing, and mentoring high-performing teams.Growth Focus: Deep understanding of social media metrics, analytics, and growth strategies across platforms.Content Excellence: Commitment to maintaining the highest standards for content quality and brand consistency.Platform Expertise: Comprehensive knowledge of social media platforms, particularly LinkedIn, TikTok, Instagram & YouTubeCommunication Pro: Outstanding written and verbal communication skills with the ability to present strategies and results clearly.Cool Under Pressure: Ability to thrive in fast-paced environments while maintaining attention to detail and quality standards.Strategic Vision: Ability to see the big picture while managing day-to-day execution and team performance.Agency Experience: Must have 4 year in an agency Why Join Us?Competitive Salary: We value your talent.Incentive Opportunities: Bonuses & equity in the future are there for long term team membersGrowth Opportunity: A chance to grow and learn in a fast-paced, innovative environment. Our Promise:You will enjoy your work, even though it will sometimes be challenging. You will be pushed outside of your comfort zone but supported every step of the way. We will embrace your imperfections and allow your strengths to flourish. You will grow as a person and in your role. We will invest in your development and hold you accountable to certain standards and KPIs. We will value everything about you, as that's what great teams do. But most of all, you will be surrounded by competence, a team of A players that strive to be the best in the industry has to offer. Salary Range: 120k - 180k Super with growth and performance based incentives How to Apply:If you're interested in the role, or know someone who might be, please apply or email kyle@pivotalconversations.io
