Overview Work Type: Ongoing - Full-time Salary: Salary not specified Grade: Grade in advertisement Occupation: Administration Location: Melbourne - CBD and Inner Metro suburbs Reference: AV/1872805 At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life. We are seeking a Resourcing Officer to provide support for our Operational Logistics Department. This is a Full Time, Permanent position based out of South Melbourne. About the role Reporting to the Lead Daily Desk, responsibilities of this position include, but not limited to: Allocate appropriate staff skill mix to Public Event shift vacancies to ensure operational resource requirements are met in a timely, efficient and effective manner Coordinate rostering of operational employees during major events, ensuring on- going organisational resource requirements are met Ensure Public Event shift vacancies are filled in accordance with relevant Award provisions and AV policies Update and maintain data in Roster system to ensure staff rostering is accurately recorded and available for management reporting purposes Make informed resource decisions and provide specialist advice within the parameters of AV policies, procedures and Industrial Awards & Agreements About you To be considered for this position you will possess a degree or relevant industry certification with subsequent relevant experience or an equivalent combination of training and relevant experience. Other requirements include: Demonstrated knowledge and understanding of operational shift patterns and working environment Experience in interpreting and applying Award provisions as they relate to rostering and relevant Enterprise Agreements Experience scheduling in a shift work environment and sound knowledge of rostering systems and processes Experience using Rostering software Planning and organising skills to enable appropriate allocation of staff to shifts Well-developed decision making and problem solving skills to enable the identification of issues and the judgement to determine appropriate courses of action Working at Ambulance Victoria As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking. We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you! Important information By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role. Successful applicants will need to be willing to complete pre-employment screening including references, misconduct and Police Checks. This position is classified AV3 under the Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2021. The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au. How to apply Your application is an integral part of the selection process and should include: Cover letter outlining your experience and interest in the position Current resume A separate document addressing the key selection criteria from the position description Applications must be submitted by 11.59pm AEST on Sunday 3 August 2025 . Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted. For further information, please refer to ‘ Applying for a position with Ambulance Victoria‘. For any further queries please contact recruitment via recruitment@ambulance.vic.gov.au or 03 9840 3653. At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at recruitment@ambulance.vic.gov.au and a member of our Recruitment & Selection team will be in touch. Applications close Sunday 3 August 2025 at 11.59pm Posted 7 July 2025
