About Us People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907. WMQ value our talented employees, and whenever possible strive to help you grow professionally before recruiting new talent to our open positions. If you are interested in this opportunity, we encourage you to apply! People with passion, connected by hope for a more compassionate, just and inclusive society is our story! About the Role Under the broad direction of the Clinical Manager, Hummingbird House, the Personal Care Worker is responsible for providing holistic care and support to guests in care and their families. This position will support the Clinical team to achieve the best outcome for guests of Hummingbird House. Key Role Accountabilities: Align one’s workplace behaviour in accordance with the Principles, Values and Mission of the organisation. Deliver holistic care and support to guests and families in the both the child’s own home and within the hospice, following relevant care plans and under the supervision of the Clinical team. Participate in activities with guests as required and outlined by relevant practitioners. Deliver care which is family centred, evidence based and meets all statutory requirements. Support guests with all aspects of daily living, including but not restricted to, personal care, associated light domestic duties and social/community participation. Provide guests with a physically and emotionally secure environment and promote their physical, intellectual, emotional, social, cultural and spiritual wellbeing. Facilitate access to appropriate family supports in consultation with the Family Wellbeing Coordinator. Act promptly should any changes to a guest’s condition be observed, seeking advice from the relevant clinical staff as appropriate. Undertake delegated care tasks for guests and families as directed by the Clinical team. Work within the Human Services Quality Framework. Contribute to the management of case load in consultation with the Clinical team. Work effectively as part of the Hummingbird House team and as part of a wider team throughout the organisation; including close consultation with the Clinical Manager and the Volunteer Coordinator. Work within the NDIS Quality and Safeguards Commission. About You Certificate III in Health Services Assistance or other relevant qualification or experience in supporting people with illness/disability is essential. Demonstrated passion and commitment to connecting the community to the mission and vision of Hummingbird House. The ability to maintain confidentiality, discretion and professionalism ensuring that the dignity and rights of guests and families are always respected. Proven high level teamwork and collaboration skills to achieve objectives and promote positive working relationships. Enthusiasm and highly effective interpersonal, written and oral communication skills. Understanding and commitment to the principles of continuous quality improvement. Understanding and commitment to the principles of equal employment opportunity, anti-discrimination and workplace health and safety. Relevant key personnel and probity checks required by legislation and WMQ policy. NDIS Worker Screening Clearance held before commencing. NDIS Worker Orientation Module ‘Quality, Safety and You completed before starting. Willingness to work within the philosophy and policies of Hummingbird House, Wesley Mission Queensland and The Uniting Church in Australia. Desirable Experience working with families within a health setting and a commitment to the provision of family centred care Why WMQ? We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members: Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace! Access to salary packaging benefits that enable you to increase your take-home pay Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage Access to discounts on private health insurance, gym memberships and travel WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
