About Us People with passion, connected by hope for a more compassionate, just and inclusive society is our story – what’s yours? Everyone has a story. And here at Wesley Mission Queensland, we feel privileged to stand alongside the families, children, couples and seniors that we support each year. We’re an innovative and responsive not-for-profit community service provider, helping people across Queensland build stronger and more inclusive communities since 1907. About the Logan Youth Foyer (LYFSS) Logan Youth Foyer is funded by the Queensland Department of Housing and aims to offer opportunities and connections to young people aged 16-25 years old to develop their capacity and independence. Logan Youth Foyer is a 24/7 staffed service, works across six main service offers, and aims to connect young people to appropriate social and community resources. This includes an offer of secure, stable transitional housing. Your role as a Youth Development Coach You’ll assists in provide holistic coaching and guidance to young people, as well as coordination of services and advocacy. This will include the development and facilitation of structured activities for young people both on site and externally, as well as linking in with the wider community. The position requires flexible working hours. The role sits within the WMQ Housing and Homelessness Services Department and when required may work across other program areas. The key accountabilities for this role will include: Work collaboratively and positively within a team environment and align with team values. Actively participate in meetings and training and assist with the training, supervision and support of volunteers and placement students if required. Assist in building connections and opportunities across Foyer’s service offers by liaising with stakeholders, to increase opportunities available to young people. Work with other services to optimise communication, reduce access barriers and create pathways. Develop and maintain professional relationships with other services and stakeholders involved with young people and participate in relevant meetings including local networks. Clearly articulate the program’s objectives and capacity to others and promote the service appropriately and professionally within the community. Provide holistic, trauma informed, person centred journey planning, coaching and advocacy with young people within clear and respectful professional boundaries, with informed consent. Maintain high quality, up to date and accurate case notes, documents and data in required systems. Produce reports as required and maintain relevant databases. Assist in the development and facilitation of activities, workshops and outings, which are in line with the objectives of the program and meet identified goals and priorities of young people. Operate within the budget and adhere to all related financial policies and procedures. About You Degree qualifications in human services or a related field required with the required level of experience. Experience engaging with a diverse range of people using coaching and case management principles in a holistic, strengths-based framework. Ability to acquire knowledge of and work within an Advantage Thinking framework and the WMQ Housing and Homelessness Practice framework. Experienced in an intake, assessment, case management, advice, advocacy and referral role or similarly related skills and knowledge. Understanding of the current issues for communities within the Logan LGA. High level communication and interpersonal skills including experience in engaging and working with diverse people with varied needs, including but not limited to mental health, domestic and family violence, financial stress, substance use, and barriers to employment/education. Understanding of and commitment to social justice and community development principles, confidentiality and privacy. Demonstrated experience in establishing and maintaining agency network relationships within the human service environment to enhance client connections to resources and opportunities. Desirable: First Aid and CPR Mental Health First Aid What makes a difference for us: Proof of Vaccination Status as required by Legislation, Health Directives or WMQ Limited Policy throughout employment and prior to commencement. Relevant probity checks required by legislation and WMQ Limited policy (Working with Working with Children Suitability Card & Police check) Current Driver’s Licence and willingness to drive in the course of work. Why WMQ? We value diversity, strive for inclusion, and come together to walk alongside those in need to provide hope and compassion. We are committed to working collaboratively to help you grow, support your wellbeing, and enable you to be your true self each day aligned to our mission and values. Along the journey, we will encourage you to find your story. We offer our team members: Support from our Employee Wellbeing Program – we are recognised as an Advanced Mental Health First Aid Skilled Workplace! Access to salary packaging benefits that enable you to increase your take-home pay Discounted allied health services such as nutrition, physiotherapy, occupational therapy, and remedial massage Access to discounts on private health insurance, gym memberships and travel WMQ's vision for reconciliation is for all people to stand unified in an equal and inclusive future. We commit to enhancing opportunities for Aboriginal & Torres Strait Islander People and celebrating diversity. As part of our commitment to Reconciliation we encourage applications from Aboriginal and Torres Strait Islander Peoples.
