Introduction Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us. We are leaders of the general insurance broking and underwriting industry, and we lead from the front. About the opportunity We have an exciting opportunity for a Senior Business Analyst to join our Insurtech team within Steadfast Technology Services. This role is pivotal in delivering strategic initiatives across our digital platforms, including INSIGHT, SCTP (Steadfast Client Trading Platform), and associated applications. You’ll work closely with cross-functional teams to define business needs, design value-driven solutions, and contribute to the modernisation of our technology landscape. Key Responsibilities Lead business analysis activities on complex projects across multiple platforms. Collaborate with product owners and tech teams to define the “why” behind business requirements. Design and document technical solutions that deliver measurable value. Create clear specifications for developers, QA, and product teams. Drive innovation by improving processes and analysis practices. Support successful implementation of solutions through strong stakeholder engagement. Skills and Qualifications Proven experience as a Business Analyst in IT, Fintech, or Insurtech environments. Strong technical understanding of APIs, SQL, cloud infrastructure, and integrations. Proficient in tools such as Jira, Confluence, UX prototyping, and BI platforms. Skilled in Agile, Waterfall, and hybrid delivery methodologies. Exceptional stakeholder engagement and communication skills. Experience in digital platform transformation, CRM uplift, or AI initiatives is highly desirable. Benefits As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to: Hybrid working arrangements to help you balance work and home life. Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications. Free company-provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances. An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, flu shots, holistic support and advice, and confidential counselling. Working in a vibrant and collegiate culture where you are a person, and your contribution is valued. About us We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast. We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation. We are proud of our Family Friendly Accreditation as well as our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change. To apply We are always on the lookout for great talent. If you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au
