Are you a strategic thinker with strong project leadership skills and a passion for delivering outstanding client work? We're on the lookout for an Account Director |Senior Account Manager to join our growing team and help drive integrated campaigns from brief to delivery. About the RoleIn this hybrid client service and project delivery role, you'll be the key connector between our clients and internal teams. You’ll lead day-to-day account management while also overseeing timelines, budgets, and resource coordination to ensure seamless execution across creative, digital, content, and production deliverables. Key ResponsibilitiesClient Service Key client contact for all communication on projects/ campaigns assigned to youGuide and deliver all projects/ campaigns in line with the approved strategic and creative visionBuilding & maintaining strong relationships with internal teams, external partners and agenciesSeek out opportunities to grow our relationship with the client, their business and the profile for the brands withinInterpret and communicate feedback in a clear and constructive mannerProblem solve and take on client challenges to focus on solution Negotiate clearly to ensure win/ win situations and approval of work and ideasConstantly think two steps aheadBuilding & maintaining strong, trusting relationships with Clients Project ManagementSuccessfully manage all your projects from conception to completionDrive timelines/deadlines, agreed deliverables whilst ensuring campaigns are delivered within budget.Seamlessly manage workload, priorities and communication of deadlines with your direct report/s, the wider internal team, client and external partnersClear written communication when delivering briefs to the wider teamExcellent attention to detail, in written and verbal communicationManagement of client budgets, tracking, reconciliation reports, timings & contact reportsSupport senior colleaguesManage direct reports and mentor / nurture team membersAssist with pitches for new business when requiredWhat We’re Looking For7 years of experience in an account management or project management role, ideally within a creative, digital, or integrated agencyStrong understanding of marketing communications, digital production, and creative processesExcellent communication and stakeholder management skillsProven ability to manage multiple projects simultaneously under tight deadlinesDetail-oriented, proactive, and solution-focusedComfortable working independently and as part of a fast-paced team In return, you will be given the opportunity to pave your own success within the agency. You will be part of a team of absolute legends who think audience first with a brand lens on, break tradition and put politics to the side to better foster creativity and teamwork to get the job done. Who is Connecting Plots? Everything a brand does tells a story and we believe the most successful brands are those who connect their story perfectly across everything they do. That’s where we fit in. We’re an Effie awarded creative agency who connect all the plots in a brand’s story by combining brand, media, creative and production thinking under one roof. A Creative Agency Where Old Meets New… Sometimes to pioneer the future we must look back to what’s worked in the past. We’re a motley crew of old school thinkers and new world dreamers. A deliberate blend of advertising, entertainment, media, digital and production people who apply proven advertising practices with new media thinking to make every nook and cranny of the marketing mix work as hard as possible. It’s why we care as much about great EDM’s as we do about making great ads. Why Work With Us? We promise that when your time at Connecting Plots comes to an end you’ll be better off for it. You’ll see the world and the industry from a different perspective. You’ll become obsessed with business impact through brilliant imaginative ideas that are brought to life perfectly in every single impression. You’ll enjoy every day in a high performing team that genuinely wants to change the industry for the better and cares for nothing more than making great work with great results. If you want to work for an agency that prioritises awards over results or the happiness of people then we’re not the place for you. We have official partnerships with all the major platforms such as Google / YouTube (aka the internet), Meta, Snap and TikTok. This means we’re always on the edge of what’s next (and we all know these guys love an update). We also have an always on approach to development and training across all departments. We’re a values led culture with a commitment to creating a culture of freedom and responsibility. We’re 3 days in - 2 days at home. And that’s important. We’re a creative business and we need to be together to solve things. But not all the time. Work from home time is for getting stuff done with mandatory, company wide internal meeting block-outs. We think of ourselves as a pro-sports team and we know that recovery days are just as important as game day. Every player, in every position is critical to the game. Contact If this sparks your interest, please apply or send your resume and cover letter to sophia@connectingplots.com. Only shortlisted candidates will be contacted.
