This is a Product Manager role with Shift based in North Sydney, NSW, AU Shift Role Seniority - mid level More about the Product Manager role at Shift Company Description At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 250 people who are always looking to deliver better outcomes for Australian businesses. Job Description We’re looking for a thoughtful, proactive and impact driven Product Manager to help shape meaningful digital experiences that solve real customer problems. This role is ideal for someone who thrives in fast paced environments, loves collaborating with diverse teams and is passionate about delivering quality outcomes that align with business and customer needs. What You’ll Do: Define and own the product roadmap, aligning with both customer needs and business goals Collaborate with a wide range of stakeholders to shape product direction and gain alignment Lead end-to-end product delivery in an Agile environment, ensuring deadlines are met Design, test and iterate on new product features and initiatives with cross-functional teams Maintain a refined, prioritised backlog that’s always development ready Monitor delivery progress, identify risks and course correct where needed Set up customer feedback loops to continually improve product value and user experience Track and report on key success metrics for all new initiatives Qualifications What You’ll Have: 5 years' experience as a Product Manager, ideally working on customer focused or complex digital products A strong grasp of Agile/Scrum frameworks and end-to-end product ownership Experience working in fast moving environments Ability to balance strategic thinking with hands-on problem solving Collaborative mindset and confidence working across disciplines and cultures Familiarity with designing inclusive, user-centric solutions A data informed approach to decision-making Strong communication and stakeholder management skills Tertiary qualifications in a relevant field (or equivalent experience) Additional Information Key Benefits: Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business. Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy. Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy. Family support – industry leading 26 weeks paid parental leave. Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones. Range of benefits – supporting your physical, psychological and financial wellbeing. LI-Hybrid Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Shift team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Defining product roadmap Collaborating with stakeholders Leading product delivery Key Strengths Product management experience ⚙️ Agile/Scrum knowledge ️ Strong communication skills User-centric design Data-informed decision making Collaborative mindset Why Shift is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Shift not with Hatch.