Catering HQ is looking for a proactive and dynamic Restaurant Supervisor to join our talented and dedicated team at Rowers on Cooks River. We provide great opportunities and career progression. THE BRAND Catering HQ is a family run company that was established in 1996. We currently have 12 fabulous venues across Sydney. We believe in striving for excellence at all times and pride ourselves on having an experienced and dedicated team who love their work and their work environment. At Catering HQ we are always looking to adapt to evolving market trends for our restaurants, cafés and events. This allows our menus and décor to be fresh, interesting and inviting to our guests. We are known for delivering high quality meals and exceptional customer service. Duties & Responsibilities Communicate with co-workers and management to solve problems and improve quality and serviceAssist in the opening and/or closing of the catering department as per the company checklist guidelines.Initiate dialogue and develop rapport with customers by learning their names, favourite drinks and food itemsUnderstand and anticipate customer needs and aim to exceed these requirementsTraining new employees and motivating them in their roleAssist in reaching business goals and objectives as set out by management KEY QUALITIES Must have a minimum of 2 years’ experience in a similar roleExcellent supportive and leadership skill setExposure to rostering and people developmentHave a strong customer service focusProfessional, upbeat and friendly personalityExceptional attention to detailPositive and flexible attitudeHighest level of presentation and grooming standardsFantastic people management skills and professional natureConfidence to take charge and own the result, yet humble enough to listen and learnHonest and results focused - able to give and receive genuine feedback and take action as neededInnovative - proven experience of genuinely implementing new ideas WHY JOIN US? Lunch on us while on shiftDiscount on Coffee while on shiftDiscounts from our suppliers such as Vittoria CoffeeCareer ProgressionInternal and external training opportunities The team at Catering HQ work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future – for our customers and for each other. If you feel you possess these qualities and are interested in becoming a part of the team, please APPLY NOW. Only shortlisted candidates will be contacted.
