Breast Cancer Network Australia (BCNA) is the leading voice for Australians affected by breast cancer. We work to ensure that everyone diagnosed with breast cancer receives the best care, treatment and support. Our mission is driven by the lived experiences of our members, and we are committed to meaningful consumer engagement across all aspects of our work. Working closely with the Consumer Engagement Program Manager and the broader Policy, Advocacy and Support Services (PASS) team, you will help foster a culture of inclusive, impactful consumer participation. This position is being offered on a fixed term (to 30 June 2026), part time (22.5hrs/week) basis located in Camberwell, Victoria with the opportunity to enjoy hybrid, flexible working arrangements. About the role We are seeking a passionate and highly organised Consumer Engagement Program Coordinator to support and coordinate our consumer engagement initiatives. This role is pivotal in ensuring that the voices of people affected by breast cancer are meaningfully integrated into BCNA’s work and the broader cancer sector. You will oversee BCNA’s Lived Experience (Lx) Reference Groups—including groups representing people living with metastatic breast cancer, those in rural and remote areas, and members of the LGBTIQ community—and the Review and Survey Group (R&SG), which contributes to research and resource development. Key responsibilities Coordinate and support the activities of our Lx Reference Groups and R&SG. Facilitate meaningful engagement of consumer members in internal and external projects Build and maintain strong relationships with consumer participants to foster trust and collaboration. Manage logistics and communications related to group meetings, surveys, and feedback sessions. Collaborate with the Policy, Advocacy and Support Services (PASS) team and other departments to integrate consumer insights into organisational initiatives. Support the development and implementation of best practice systems and processes for consumer engagement. The position requires a skilled communicator and relationship builder with a passion for consumer advocacy and engagement. You thrive in collaborative environments and are committed to amplifying the voices of people affected by breast cancer. We’re looking for someone with the following skills and attributes: Able to consult with and prioritise the needs of member and consumers; follows through with commitments to achieve the best outcomes, Contribute to program objectives, develops and implements project plans, and supports future program development, Confidently use technology and software applications to meet task requirements, Demonstrated ability to manage projects, meet deadlines and engage diverse stakeholders, Use effective strategies to address complex challenges, Work effectively within a team and contributes positively to team dynamics, Able to analyse information clearly and succinctly, Produces high-quality written and verbal communications; provide clear and considered messaging, Seeks and implements smarter ways of working, Manages and prioritises work independently, Identifies opportunities and develops initiatives to drive outcomes, Adapts quickly to changing circumstances Demonstrates integrity and aligns with our values. Familiarity with consumer engagement frameworks or advocacy work (desirable) How to apply We’d love to hear from you if you have experience working in the cancer or not-for-profit sector, or in a role specifically focused on consumer, lived experience, or community engagement. You’ll be part of a passionate team committed to making a difference, with the tools and support to drive real impact. BCNA is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. Apply now with your resume and a cover letter outlining your suitability for the role. Applicants must hold a valid visa with unlimited working rights suitable for an ongoing role and will be subject to successfully completing a National Police History check. The position requires a skilled communicator and relationship builder with a passion for consumer advocacy and engagement. You thrive in collaborative environments and are committed to amplifying the voices of people affected by breast cancer. We’re looking for someone with the following skills and attributes: Able to consult with and prioritise the needs of member and consumers; follows through with commitments to achieve the best outcomes, Contribute to program objectives, develops and implements project plans, and supports future program development, Confidently use technology and software applications to meet task requirements, Demonstrated ability to manage projects, meet deadlines and engage diverse stakeholders, Use effective strategies to address complex challenges, Work effectively within a team and contributes positively to team dynamics, Able to analyse information clearly and succinctly, Produces high-quality written and verbal communications; provide clear and considered messaging, Seeks and implements smarter ways of working, Manages and prioritises work independently, Identifies opportunities and develops initiatives to drive outcomes, Adapts quickly to changing circumstances Demonstrates integrity and aligns with our values. Familiarity with consumer engagement frameworks or advocacy work (desirable) How to apply We’d love to hear from you if you have experience working in the cancer or not-for-profit sector, or in a role specifically focused on consumer, lived experience, or community engagement. You’ll be part of a passionate team committed to making a difference, with the tools and support to drive real impact. BCNA is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply. Apply now with your resume and a cover letter outlining your suitability for the role. Applicants must hold a valid visa with unlimited working rights suitable for an ongoing role and will be subject to successfully completing a National Police History check.
